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What is PwC Customer Link?

Customer Link, developed by PwC, functions as a comprehensive customer data platform that merges your internal data with extensive external data sourced from PwC, offering a well-rounded 360° view of your customers. Elevate the customer experience with insights that surpass those provided by conventional platforms. Maintain a consistent and personalized engagement across multiple channels and devices, ensuring that your customers’ needs are effectively met. Discover a dynamic and thorough customer profile that adapts to changing demands while emphasizing actionable moments through strategic call-to-action prompts. Utilize PwC’s advanced AI and machine learning technologies to build a unified understanding of individuals, households, and key consumer segments. Gain better visibility into your spending patterns, the effectiveness of various channels, and the outcomes of customer interactions, enabling you to spot potential inefficiencies and reveal new opportunities for significant returns. This integrated strategy not only optimizes your resources but also fosters more informed decision-making in your customer engagement initiatives, paving the way for sustained growth and enhanced loyalty. By harnessing these insights, companies can better align their offerings with customer expectations, ultimately leading to improved satisfaction and retention.

What is PRDCT?

Bring together all your client, prospect, and lead information into one unified platform. By consolidating data from multiple systems and campaign tools, you can develop a thorough understanding of your customers that is accessible organization-wide, providing a cohesive, 360-degree view that adheres to GDPR guidelines. The PRDCT Audience Builder allows you to utilize this integrated customer information to design omnichannel marketing campaigns that significantly improve your overall marketing outcomes. The PRDCT applications facilitate the achievement of your customer data goals, whether it's through effective customer segmentation, tailored content delivery, or enhancing your marketing efficiency. We make it easier to centralize your customer data from various sources, which enables you to focus more on understanding, engaging, and activating your customers. Furthermore, PRDCT automatically collects individual consent from all your data sources, consolidating this into a comprehensive set of customer permissions and preferences that comply with GDPR regulations. This ensures that your marketing initiatives are not only successful but also uphold ethical standards and legal requirements, fostering trust with your audience. With PRDCT, you can navigate the complexities of customer data management with ease, empowering your marketing strategies to reach new heights.

Media

Media

Integrations Supported

Integrations Supported

CanopyDeploy

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Not specified

Company Facts

Organization Name

PwC

Date Founded

1998

Company Location

United Kingdom

Company Website

www.pwc.com/us/en/products/customer-link.html

Company Facts

Organization Name

PRDCT

Date Founded

2015

Company Location

Netherlands

Company Website

prdct.nl/en/

Categories and Features

Categories and Features

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