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What is PwC Workforce Orchestrator?

Boost your team's efficiency and engagement by providing customized digital experiences that encourage decisive actions. Workforce Orchestrator acts as an intelligent digital platform that effortlessly connects people, information, and applications in real-time, creating a more effective, adaptable, and engaging workplace. By offering personalized experiences, you can keep employees focused and productive via a mobile engagement platform that turns broad communications into impactful individual conversations. You have the ability to send tailored messages to different segments of your workforce while easily managing tasks and important activities within a single application. Moreover, handle common inquiries and requests promptly with a dependable, automated chatbot designed for optimal efficiency. Ongoing feedback can be gathered through pulse surveys, offering insights into the current sentiment of the workforce, which facilitates timely adjustments. Additionally, assist your employees during technology rollouts, organizational transitions, and strategic initiatives by delivering clear and actionable communications throughout each stage. This comprehensive strategy not only empowers workers but also nurtures a culture of continuous growth and development within the organization. Ultimately, fostering such an environment enhances overall job satisfaction and retention.

What is AssistEdge?

The idea of Automation Singularity refers to a focus on enhancing customer satisfaction and agility through continuous improvements and optimizations enabled by the future workforce, which opens up a wider array of possibilities. At the forefront of this movement are creative and empathetic human professionals who prioritize customer needs, complemented by digital workers renowned for their efficiency and dependability. At EdgeVerve, we envision a future where human and digital collaborators work together to craft a new era for the workforce, achieving a seamless blend of people, processes, and technology. As the pace of automation continues to speed up, organizations need to focus on building a strong foundation for transitioning toward autonomous operations, which is the pinnacle of future workforce evolution. This evolution is illustrated by success stories such as the automation of finance and accounting operations across more than 60 countries for a leading health technology provider, the optimization of order processing and invoicing for a significant petrochemical enterprise, and the deployment of intelligent automation in contact centers to boost agent productivity while ensuring top-notch customer service. Consequently, embracing these technological advancements will not only transform the operational landscape but will also significantly enhance how businesses interact and build relationships with their customers. As we move forward, the collaboration between humans and machines will become increasingly vital in driving innovation and improving overall business outcomes.

Media

Media

Integrations Supported

ABBYY Mobile Capture

Integrations Supported

ABBYY Mobile Capture

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PwC

Date Founded

1998

Company Location

United Kingdom

Company Website

www.pwc.com/us/en/products/workforce-orchestrator.html

Company Facts

Organization Name

EdgeVerve

Date Founded

2014

Company Location

India

Company Website

www.edgeverve.com/assistedge/

Categories and Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Categories and Features

Robotic Process Automation (RPA)

Analytics
Attended Automation
Code-free Development
Image Recognition
Optical Character Recognition
Process Builder
Third Party Application Integration
Unattended Automation

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