Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Monitask Reviews & Ratings
    265 Ratings
    Company Website
  • TextUs Reviews & Ratings
    839 Ratings
    Company Website
  • Connecteam Reviews & Ratings
    6,791 Ratings
    Company Website
  • Ubeya Reviews & Ratings
    134 Ratings
    Company Website
  • ALMobile Reviews & Ratings
    29 Ratings
    Company Website
  • RemotePeople Reviews & Ratings
    265 Ratings
    Company Website
  • HiBob Reviews & Ratings
    1,849 Ratings
    Company Website
  • Replicon Reviews & Ratings
    1,318 Ratings
    Company Website
  • Docubee Reviews & Ratings
    114 Ratings
    Company Website
  • HR Partner Reviews & Ratings
    161 Ratings
    Company Website

What is PwC Workforce Orchestrator?

Boost your team's efficiency and engagement by providing customized digital experiences that encourage decisive actions. Workforce Orchestrator acts as an intelligent digital platform that effortlessly connects people, information, and applications in real-time, creating a more effective, adaptable, and engaging workplace. By offering personalized experiences, you can keep employees focused and productive via a mobile engagement platform that turns broad communications into impactful individual conversations. You have the ability to send tailored messages to different segments of your workforce while easily managing tasks and important activities within a single application. Moreover, handle common inquiries and requests promptly with a dependable, automated chatbot designed for optimal efficiency. Ongoing feedback can be gathered through pulse surveys, offering insights into the current sentiment of the workforce, which facilitates timely adjustments. Additionally, assist your employees during technology rollouts, organizational transitions, and strategic initiatives by delivering clear and actionable communications throughout each stage. This comprehensive strategy not only empowers workers but also nurtures a culture of continuous growth and development within the organization. Ultimately, fostering such an environment enhances overall job satisfaction and retention.

What is Globitel Workforce Management (WFM)?

Organizations can gain valuable insights into their agents' activities and the techniques employed to execute those tasks. Globitel’s Workforce Management software offers a sophisticated suite of tools aimed at improving productivity within call center environments while also enabling real-time compliance monitoring. This is achieved through the strategic optimization of workforce resources via accurate forecasting, resulting in the development of more efficient schedules. By aligning the availability of skilled agents with anticipated traffic patterns throughout the day, this method not only guarantees that service levels are upheld but also reduces underutilization, thus enhancing overall efficiency and ensuring agent satisfaction. In addition, Globitel's Workforce Management software features advanced modules designed for smarter workforce management, which include essential functions like scheduling, forecasting, real-time monitoring, and oversight of key operational metrics such as call volumes, handling times, and agent shifts. Moreover, the program's adaptability facilitates quick adjustments to meet varying demand, enabling call centers to respond effectively to any changes in circumstances. This comprehensive approach ultimately supports the continuous improvement of operational performance and service quality.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PwC

Date Founded

1998

Company Location

United Kingdom

Company Website

www.pwc.com/us/en/products/workforce-orchestrator.html

Company Facts

Organization Name

Globitel

Date Founded

1996

Company Location

Jordan

Company Website

www.globitel.com/workforce-management/

Categories and Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Categories and Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Popular Alternatives

StoryShare Learn Reviews & Ratings

StoryShare Learn

StoryShare Platform

Popular Alternatives

Globitel E-911 Reviews & Ratings

Globitel E-911

Globitel
HSI Reviews & Ratings

HSI

Health and Safety Institute (HSI)