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What is Pylon?

We provide a holistic solution to the utility management challenges that emerging markets encounter. By ensuring you tackle uncollected payments effectively, you can also optimize your revenue collection processes. With our system, you can recover as much as 75% of your losses, experiencing immediate financial benefits once implemented. Our AI-driven real-time load management insights empower you to shape the demand curve effectively. Our diverse pricing plans cater to the various needs of your utility company. You can choose SmaaS to facilitate a smooth transition with minimal upfront costs while gaining instant access to our platform. With Pylon, you can put in place a comprehensive advanced metering infrastructure that encompasses all necessary hardware, software, and communication systems. In 2017, our founders came together, recognizing the profound challenges faced by the utility sector, and they committed themselves to tackling these issues head-on. Their efforts led to the creation of a revolutionary solution that transforms traditional water and electricity providers into efficient, interoperable, and data-driven smart utilities. This innovative strategy not only boosts operational efficiency but also enhances the ability of utilities to serve their communities more effectively while fostering sustainable growth in the sector.

What is AMCS Utility Billing?

Automated billing and contract management are crucial for safeguarding revenue while boosting customer satisfaction and self-service capabilities. AMCS provides a thorough solution tailored to handle the intricate challenges of the dynamic utilities industry. The system seamlessly incorporates automated meter readings, ensuring that billing is customized to meet each customer's specific contract requirements; invoices can either be generated electronically or sent to a reliable print service for distribution. Customers benefit from a variety of payment options, such as autopay, online payments, or conventional mail methods. Furthermore, a personalized customer portal empowers users to view statements, execute online payments, and make service requests effortlessly. By transitioning invoicing and payment processing to a digital format, AMCS’ billing and contract management system not only enhances operational workflows but also reduces the risks of errors commonly linked to manual data entry, ultimately increasing your team's overall efficiency. This comprehensive strategy not only promotes operational excellence but also cultivates a deeper connection with customers by offering improved service alternatives. Such advancements are vital in today's competitive market, ensuring that utility providers remain responsive to their customers’ evolving needs.

Media

Media

Integrations Supported

Honeywell Productivity Solutions
HubSpot Customer Platform

Integrations Supported

Honeywell Productivity Solutions
HubSpot Customer Platform

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$999 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pylon

Company Location

Egypt

Company Website

pylonump.com

Company Facts

Organization Name

AMCS Group

Date Founded

2003

Company Location

Ireland

Company Website

www.amcsgroup.com/solutions/utility-billing/

Categories and Features

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

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