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What is QUALCO Collections & Recoveries?

QUALCO Collections & Recoveries (QCR) is a sophisticated and modular enterprise solution designed to oversee the entire collection process, effectively integrating both internal and external activities while serving as either a part of a banking ecosystem or a primary system of record. This platform addresses a wide range of non-performing loans and receivables, including secured and unsecured bank credits as well as outstanding invoices from products or services delivered, and it manages every stage of the credit lifecycle, from high-risk performance and initial delinquency to legal actions and recoveries. By adopting a proactive, digital-first approach to debt management, QCR offers a seamless experience for customers and users alike. The system streamlines the creation of segmentation, strategy, and channel business models, while also highlighting the significance of monitoring automated processes. Furthermore, our upgraded web interface provides timely and pertinent data, allowing users to efficiently allocate and reallocate tasks, all while tracking service level agreements and performance indicators. By effectively merging technology with user experience, QCR not only boosts operational efficiency but also nurtures improved relationships between creditors and borrowers, creating a more harmonious financial environment. In doing so, it positions itself as an essential tool for organizations aiming to enhance their debt recovery efforts.

What is Lateral?

Lateral introduces its innovative automation software tailored specifically for government and council operations, boasting features such as case management, credit control, debt recovery, CRM, and collections. Our central aim is to protect your most valuable asset: time. Acknowledging that time is limited, we envision a future where people can concentrate on tasks that demand creativity and insight, while repetitive functions are efficiently handled by automation. By improving the operational efficiency for a diverse range of enterprises, public organizations, legal practices, and other entities globally, we take over monotonous manual tasks and enhance system usability, thereby minimizing the time required for users to interact with the software. Lateral's adaptable platform offers a wide array of capabilities, providing sophisticated CRM and case management solutions specifically designed for the legal, governmental, and financial sectors, as well as contact centers and collections teams. Our workflow automation services aim to simplify and optimize processes, and our knowledgeable consultants are ready to support credit control, debt recovery, and enforcement strategies. Ultimately, Lateral enhances your organization's ability to boost productivity while effectively reducing operational hurdles, allowing for smoother workflows and more efficient resource allocation. This leads to an environment where innovation thrives as routine tasks are seamlessly managed by our state-of-the-art technology.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

QUALCO

Date Founded

1998

Company Location

Greece

Company Website

www.qualco.eu/

Company Facts

Organization Name

Lateral Technology

Company Location

United Kingdom

Company Website

getlateral.com

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Categories and Features

Government

Not specified

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