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What is QX MailerDesk?

Organizations with large customer bases and numerous employees often face a high volume of email inquiries each day. These emails typically require responses from various individuals across departments such as payroll, compliance, HR, IT, accounts, and sales. It is essential to efficiently direct each inquiry to the right person, track its status, and keep a record of resolved cases to enhance the overall user experience. QX MailerDesk provides a straightforward and effective centralized solution that automatically converts support emails into tickets, ensuring quick and efficient handling of inquiries from clients, suppliers, candidates, and other stakeholders. This system not only increases team productivity but also reduces response times and helps prevent violations of service level agreements. By improving communication flow and fostering accountability, QX MailerDesk plays a vital role in enhancing operational efficiency and boosting customer satisfaction. Furthermore, its intuitive design allows teams to focus more on resolving issues rather than managing administrative tasks, ultimately leading to a more responsive service environment.

What is Boldon James Email Classifier?

Protect your data, achieve heightened operational effectiveness, and spark creativity. By focusing on the requirements of customers, flexibility, and a wealth of experience, we support clients in improving their business results and increasing their return on investment. Our outstanding client support, paired with high-quality data management solutions, enables clients to manage their information efficiently, streamline operations, and quickly respond to changes in regulations. Moreover, our collaboration with a broad range of services grants our clients autonomy from suppliers, the ability to adapt, and the potential for success. In addition, we emphasize the importance of innovation as a key driver for future opportunities. Ultimately, we are dedicated to building enduring partnerships that promote both growth and sustainability.

Media

Media

Integrations Supported

Integrations Supported

Box
Deep Secure
GTB Technologies DLP
Microsoft 365
Microsoft Exchange
Microsoft Office 2021
OctoXLabs
Varonis Data Security Platform
beSOURCE

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

QX Global

Company Location

United Kingdom

Company Website

qxglobalgroup.com/product/qx-email-query-management-system/

Company Facts

Organization Name

Fortra

Date Founded

1982

Company Location

United States

Company Website

www.boldonjames.com

Categories and Features

Email Management

Not specified

Categories and Features

Email Management

Email Archiving

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