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What is Qapla'?

An all-inclusive software solution designed to streamline your eCommerce shipping processes. Utilize Qapla' to effortlessly connect various sales platforms such as CMSs, custom websites, and marketplaces with a range of couriers. Labels can be printed in just three clicks or set to print automatically. From a single dashboard, you can track all your shipments, with every courier's status presented in a clear, standardized format featuring nine different delivery statuses to cover all scenarios. Address shipping issues proactively, ensuring that concerns are resolved before customers bring them to your attention. Deliver precise and up-to-date tracking details to your customers through email, SMS, and WhatsApp notifications. To help achieve your sales and marketing objectives, you can personalize the tracking page and delivery emails to reflect your brand's identity and incorporate promotional visuals. Customers can easily initiate return requests through an automated system, allowing you to handle all returns from the same centralized dashboard. With a communication system that achieves over 70% interaction, you can significantly reduce customer service workload by up to 54% while simultaneously boosting your revenue streams. This comprehensive approach not only enhances the customer experience but also fosters greater loyalty and satisfaction.

What is Narvar?

Creating a compelling post-purchase experience through effective order tracking, communication, and seamless returns processes fosters customer loyalty. Narvar is here to support your needs, whether you're a budding direct-to-consumer startup or an established global brand. By utilizing predictive delivery dates, you can set transparent expectations that enhance conversion rates. To boost customer engagement and drive additional sales, offer tailored, brand-consistent order tracking experiences. Implementing multi-channel messaging that resonates with your audience ensures that every interaction matters throughout the consumer journey. Additionally, by providing exceptionally convenient returns experiences, you can enhance customer satisfaction while managing costs and maximizing revenue opportunities. With offices strategically located across North America, Europe, and Asia Pacific, we are well-equipped to assist retailers worldwide. Our main office is based in the San Francisco Bay Area, where we focus on setting clear delivery expectations before purchase, thereby building consumer confidence and increasing overall revenue. An exceptional post-purchase experience not only retains customers but also encourages them to return for future purchases.

Media

Media

Integrations Supported

Magento
Accumula
Adobe Target
BigCommerce
Bubblehouse
Canopy
Connectif
DPD
FedEx Ship Manager
PrestaShop
Quista
Radial
SAP Cloud Platform
Salesforce Agentforce Commerce
ShipEak
Shopify
Shopify Plus
Storeden
VTEX
Vibes

Integrations Supported

Magento
Accumula
Adobe Target
BigCommerce
Bubblehouse
Canopy
Connectif
DPD
FedEx Ship Manager
PrestaShop
Quista
Radial
SAP Cloud Platform
Salesforce Agentforce Commerce
ShipEak
Shopify
Shopify Plus
Storeden
VTEX
Vibes

API Availability

Has API

API Availability

Has API

Pricing Information

€39
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Qapla'

Date Founded

2014

Company Location

Italy

Company Website

www.qapla.it/en

Company Facts

Organization Name

Narvar

Date Founded

2012

Company Location

United States

Company Website

corp.narvar.com

Categories and Features

Label Printing

Automation
Barcode Support
Categorization
Design Tools
Hardware Integration
Multi-Language Support
Product Data Integration
Regulatory Compliance
Templates

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Categories and Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

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