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What is Quadient WTS?
WTS is a cutting-edge, cloud-based tracking solution that oversees incoming mail from its arrival at your facility until it is delivered to the intended recipient, guaranteeing reliability and complete transparency throughout the journey. Users have the ability to efficiently document and tag incoming items using a barcode scanner provided through a handheld device. Once an item is scanned, an email notification is sent to alert the recipient about their mail's arrival. The system is conveniently accessible via a web portal on any computer at any time, enabling users to verify the status of their mail, including specific details regarding timing and location. A signature is obtained at the point of delivery to confirm that the package has been received. Having a holistic view of your internal delivery processes is essential for addressing inquiries swiftly. WTS not only aids in locating packages but also allows users to track the complete history of their movements through desktop or mobile applications. This functionality empowers mailroom personnel to reduce the time spent resolving Proof of Delivery disputes and provides them with the essential tools to effectively manage the entire chain of custody. With WTS, you can anticipate enhanced reliability, consistent service quality, and increased satisfaction from your customers. Furthermore, this efficient system can lead to a significant improvement in overall operational effectiveness while fostering a more organized mailroom setting. As a result, organizations can enjoy a more streamlined mail management process that supports their daily operations.
What is Mailroom?
Mailroom is an all-encompassing platform designed for monitoring incoming deliveries and overseeing Proof of Delivery (POD), leveraging both desktop software and portable data collection devices to ensure efficient tracking of mail and packages as they transition from the mailroom to their designated recipients in your organization. This robust, secure on-premise software operates solely within your organization's firewalls, guaranteeing the protection of sensitive data. Upon reaching the mailroom, each incoming item—be it letters, parcels, or larger packages—is assigned a unique barcode, or alternatively, the external courier's barcode may be employed to boost efficiency. These items are then logged into the internal mail tracking system using a barcode scanner connected to the desktop software, enabling detailed recording of various aspects such as package contents, reference numbers, courier details, weight, and classification based on size or type, including distinctions like large letters or boxes. Furthermore, the system can automatically dispatch email notifications to recipients, alerting them that a mail item has been successfully delivered for their attention, which enhances communication and simplifies the workflow. This forward-thinking method not only boosts tracking precision but also significantly streamlines the entire mail handling process within the organization, ultimately leading to improved productivity and satisfaction among recipients. Additionally, the system's user-friendly interface ensures that all team members can easily navigate and utilize the features, further reinforcing its effectiveness in daily operations.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Quadient
Date Founded
2015
Company Location
United States
Company Website
www.quadient.com
Company Facts
Organization Name
TSC Business Solutions
Date Founded
2008
Company Location
United Kingdom
Company Website
www.tscbs.co.uk
Categories and Features
Mailroom Management
Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
PAVE Certified Presorting
Package Tracking
Signature Capture
Categories and Features
Mailroom Management
Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
PAVE Certified Presorting
Package Tracking
Signature Capture