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What is QuickCEP?

QuickCEP: Your Ultimate Solution for Customer Engagement. Are you finding it challenging to juggle multiple communication channels while striving to provide exceptional customer support? Look no further than QuickCEP, the comprehensive platform engineered to streamline customer engagement and boost your sales outcomes. Key Features: Unified Inbox: Bring together all customer communications—be it live chat, social media, email, or SMS—into a single, user-friendly dashboard. Smart Chatbots: Deliver 24/7 automated support along with personalized recommendations tailored for each customer. Automated Marketing Solutions: Create targeted campaigns, send bespoke emails, and keep your audience informed with timely notifications. Segmented Customer Groups: Organize customers based on demographics, behaviors, and other key factors to enhance your marketing initiatives. In-Depth Analytics: Gain valuable insights into customer behavior and assess your performance metrics with precision. Become part of the growing community of businesses that have transformed their customer engagement approaches and achieved remarkable results. With QuickCEP, elevate your customer service experience and build enduring relationships that stand the test of time. Embrace the future of customer engagement today!

What is Floatchat?

Are you eager to unlock the complete potential of your business? Build strong connections with your audience by leveraging dynamic platforms like WhatsApp and Facebook. By engaging directly with your customers, you not only boost lead generation but also enhance revenue, creating a profound impact on your overall success! Providing a variety of communication options allows you to effectively balance retaining current clients while attracting new ones. When customers can effortlessly reach you, they will appreciate your prompt responses, which reflect thoughtfulness and support! Offering an outstanding customer experience is vital for building trust, which ultimately strengthens relationships and enhances your brand's image. Moreover, handling customer interactions across multiple channels can be simplified. With the One-View Inbox, all your communications are gathered in one place, making organization and management a breeze! This efficient method helps you address customer needs promptly while improving the overall quality of your service. Implementing these strategies will not only streamline your operations but also position your business for sustained growth in a competitive landscape.

Media

No images available

Media

Integrations Supported

Shopify
Facebook Messenger
Freshdesk
Slack
WordPress
Zapier

Integrations Supported

Shopify
Facebook Messenger
Freshdesk
Slack
WordPress
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$0/month/user
Free Trial Offered?
Free Version

Pricing Information

$46 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

QuickCEP

Date Founded

2021

Company Location

Singapore

Company Website

www.quickcep.com

Company Facts

Organization Name

Floatchat

Date Founded

2023

Company Location

Singapore

Company Website

www.floatchat.ai/

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

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