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What is Quista?

Optimize your commercial operations by implementing a secure B2B online store, which offers your clients a smooth eCommerce shopping experience specifically designed for businesses. This cutting-edge approach allows you to reduce processing times and enhance order fulfillment efficiency, leading to quicker deliveries. Improve product visibility with a detailed multimedia catalog that includes images, descriptions, pricing, promotions, specifications, videos, and real-time inventory levels. The sales portal streamlines order management, cutting down on time and costs related to conventional methods such as emails, WhatsApp, or phone communications. In today's fast-paced market, customers expect immediate access to information and prompt purchasing options, and a B2B online store effectively addresses these expectations. Equip your sales agents and representatives to become independent consultants by utilizing a robust tool like Quista's B2B platform. This all-in-one solution integrates effortlessly with your existing ERP systems, allowing you to manage your agents, clients, and sales teams from any device, including computers, smartphones, or tablets, thereby boosting overall efficiency in sales processes. By adopting this innovative approach, you not only modernize your operations but also position your business to better meet the shifting demands of your clientele. Such a transformation not only enhances customer satisfaction but also drives long-term growth in a competitive landscape.

What is Amio?

Amio enables the creation of chatbots powered by artificial intelligence that can handle up to 95% of customer inquiries automatically. This innovative chatbot not only addresses after-sales queries but also aids in the purchasing process by suggesting products, leading to potential conversion rate increases of over 20% by identifying customers in need of assistance. By utilizing your product feeds, Amio keeps you updated on inventory levels, price adjustments, and new product launches. Integration into your online store is straightforward and does not require significant time investment. The process includes several key steps: first, inputting your product feeds and e-commerce information for AI training; second, customizing responses for static inquiries such as order statuses and complaints; third, linking the chatbot to your helpdesk system to facilitate connections with live agents; and finally, deploying the solution through Google Tag Manager (GTM) or JavaScript, ensuring a seamless user experience for your customers. With these capabilities, Amio significantly enhances customer interaction on your platform.

Media

Media

Integrations Supported

Bird
Facebook Messenger
IBM Watson
Qapla'
Quickwork
Telegram
WhatsApp
Wit.ai
Zendesk
iubenda

Integrations Supported

Bird
Facebook Messenger
IBM Watson
Qapla'
Quickwork
Telegram
WhatsApp
Wit.ai
Zendesk
iubenda

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Quista

Company Location

Italy

Company Website

www.quista.it/

Company Facts

Organization Name

Amio

Date Founded

2017

Company Location

Czech Republic

Company Website

amio.io

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

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