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What is QwikDial?

QwikDial, created by DAKCS, serves as a robust predictive dialing solution tailored for businesses engaged in Collections and Accounts Receivable Recovery. This flexible software enables agencies of all sizes to manage campaigns, log calls, generate comprehensive reports, process payments, and perform a variety of other functions. Integrating smoothly with DAKCS' Beyond ARM (Accounts Receivable Management) product, QwikDial is also compatible with existing ARM systems, allowing for effective debt collection across multiple sectors. Its intuitive interface further streamlines the recovery process, contributing to increased productivity. Moreover, the software's adaptability and extensive feature set make it an invaluable tool for agencies seeking to enhance their operational efficiency.

What is DialConnection?

We are not just about technology; we prioritize achieving tangible business outcomes and delivering metrics that truly matter. Our mission is to assist you in navigating through intricate and heavily regulated sectors. DialConnection offers a comprehensive, integrated solution designed to enhance the performance of your contact center. With our user-friendly design, straightforward management tools, and intuitive interfaces, businesses can effortlessly connect with customers and manage accounts while ensuring compliance. You have the flexibility to customize your solutions to align with your organization's needs and adapt as your business grows. By automating your customer contact center communications, DialConnection removes ambiguity, reduces complexity, and mitigates risks. Our innovative solutions empower you with the data management capabilities required to make informed and effective decisions regarding your call strategy. Ultimately, we strive to be your partner in achieving excellence in customer communication.

Media

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Media

Integrations Supported

Integrations Supported

Lariat Collections Platform
Sedric AI

API Availability

API Availability

Pricing Information

$0.06/month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

DAKCS

Date Founded

1980

Company Location

United States

Company Website

www.dakcs.com

Company Facts

Organization Name

DialConnection

Date Founded

1997

Company Location

United States

Company Website

www.dialconnection.com

Categories and Features

Banking

Compliance Tracking
Corporate Banking
Credit Union
Investment Banking
Online Banking

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance

Categories and Features

Call Center

IVR / Voice Recognition
Predictive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer

Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Speech Analytics

Not specified

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