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What is READi System?

The READiâ„¢ System significantly improves operational efficiency with its all-encompassing workflow management features, which are specifically designed to integrate effortlessly with your distinct business processes. Additionally, it includes vital tools for managing customer data and relationships, enabling you to develop more robust and profitable interactions with your customers. Providing outstanding customer service is crucial, and the READiâ„¢ Express, a web-based CRM platform, offers your organization the tools necessary to raise service standards while also enhancing efficiency and profitability. Its user interface is widely considered the best in its category, making it user-friendly and accessible. By simplifying the customer enrollment process and streamlining important tasks such as order entry, work order initiation, customer notifications, and initial billing, the READiâ„¢ System enhances overall operational effectiveness. Consequently, organizations can create a more satisfying customer experience that is likely to foster greater loyalty and retention over time, ultimately contributing to sustained growth and success.

What is CUSI?

CUSI offers global solutions for customer information systems, utility billing, web portals for customers, accounting, and asset management. In addition, CUSI creates, implements, and supports various technological solutions to address the operational demands of local utilities and governments. Their Windows and SQL applications are utilized by more than 1,100 companies in water, gas, electric, and waste management sectors, helping them to fulfill their operational needs efficiently. With a commitment to innovation, CUSI continuously enhances its offerings to better serve its clients.

Media

Media

Integrations Supported

MIP Cloud

Integrations Supported

MIP Cloud

API Availability

Has API

API Availability

Has API

Pricing Information

$25000.00/one-time
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OpSolve

Date Founded

2001

Company Location

United States

Company Website

opsolve.com/solutions/readi-system/

Company Facts

Organization Name

Continental Utility Solutions

Date Founded

1984

Company Location

United States

Company Website

www.cusi.com

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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