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What is REDA AI?

REDA AI is a flexible platform that functions as a customizable AI agent solution specifically tailored for organizations leveraging Salesforce. This innovative platform allows teams to integrate agents seamlessly with their business intelligence and Salesforce data while defining the tools and actions those agents can utilize. By deploying assistants as Salesforce copilots, organizations can benefit from automated processes, cataloged recommendations, API interactions, and enhanced overall experiences for customers and partners alike. Users can interact with these agents through a variety of channels, such as Claude and designated web or portal interfaces, providing a user-friendly experience. Teams also have the option to configure channel access and workflow behaviors, including the choice to mandate human oversight or approval before actions are taken. Moreover, the platform ensures that all provider keys are securely stored within the organization's Salesforce credential repository, safeguarding customer data from being used for training purposes. Organizations can opt to use their own AI provider or take advantage of REDA-funded credits for services, adding to the platform's flexibility. Pricing is designed on a per-Salesforce organization basis rather than a per-user model, and a three-month trial is available for organizations to assess the platform's capabilities. This adaptability in deployment and configuration empowers organizations to create a truly personalized AI experience that fits their unique needs and operational workflows. Overall, REDA AI stands out as a versatile solution for integrating artificial intelligence within Salesforce environments.

What is Glean?

Glean is a comprehensive enterprise AI and workplace intelligence platform that enables organizations to connect, understand, and act on knowledge distributed across their technology ecosystem. The platform integrates with enterprise applications, collaboration tools, document repositories, customer systems, and business software to create a unified layer of organizational context. Through AI-powered enterprise search, assistants, deep research capabilities, content generation tools, and autonomous agents, Glean helps employees find answers, complete tasks, and make decisions faster. Its System of Context technology combines company knowledge, business processes, conversations, meetings, and permissions to deliver highly relevant and trustworthy responses. Glean includes AI agent orchestration, agent development tools, workflow automation, and an extensive library of connectors that allow organizations to automate complex business processes. The platform supports multiple large language models through a centralized Model Hub, providing flexibility while optimizing performance and cost. Security and governance are built into the platform with permission-aware access controls, comprehensive observability, compliance support, and enterprise-grade data protection. Organizations can use Glean to improve productivity, accelerate onboarding, reduce support workloads, and enable AI-driven workflows across the enterprise. The platform serves a wide variety of functions, including enterprise search, knowledge management, content creation, research, workflow automation, and AI-powered decision support. Glean is trusted by global enterprises to scale AI adoption while maintaining governance and operational control. By transforming scattered information into actionable intelligence, Glean helps organizations work smarter, move faster, and realize greater value from their enterprise data.

Media

Media

Integrations Supported

Salesforce
Claude
DeepSeek
Gemini
Model Context Protocol (MCP)
OpenAI
WhatsApp

Integrations Supported

Salesforce
AccessOwl
Axis LMS
Databricks Genie One
DevArmor
Gmail
Grok Bot
Langflow
Opsin
QuickBooks Online
Singulr
Slack
Zendesk
tldraw

API Availability

Has API

API Availability

Pricing Information

$500/org/month
Starter with your own AI account is $500 per Salesforce org per month, billed annually on a 12-month commitment; provider usage is billed separately. AI-included plans start at $1,250 per org per month, billed annually. A free tier is available for three months. Taxes may apply.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

REDA One

Date Founded

2014

Company Location

United States

Company Website

redaone.ai

Company Facts

Organization Name

Glean Technologies

Date Founded

2019

Company Location

United States

Company Website

www.glean.com

Categories and Features

AI Agent Builders

Not specified

Categories and Features

AI Agent Builders

Not specified

AI Agents

Not specified

AI Customer Service

Not specified

AI Productivity

Not specified

AI Tools

Not specified

Enterprise Search

Not specified

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