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What is RG System?

RG System serves as a comprehensive SaaS IT Management platform tailored for Managed Service Providers (MSPs) and IT professionals. It seamlessly integrates Remote Monitoring and Management (RMM) with Data Backup and Restore, alongside Endpoint Security, all within a unified portal. This platform safeguards your complete IT ecosystem, encompassing both servers and workstations, and features exclusive integrations with Bitdefender GravityZone Business Security and Dell EMC Avamar. Users can efficiently conduct remote access, manage patches, and handle ticketing through a single web-based interface. Furthermore, it provides tools for managing and securing IT environments, including VM backup, replication, firewall capabilities, and various other functionalities. The user-friendly portal is cost-effective and operates on a flexible pay-as-you-go model, making it accessible to a wide range of users. With RG System, managing IT becomes a straightforward and efficient experience!

What is ConnectWise RMM?

Oversee your clients' IT systems effectively by utilizing ConnectWise RMM, a comprehensive software solution designed to provide proactive management tools along with NOC services that will surpass client expectations. With the rising number of vulnerabilities each year, prioritizing smart patching has become crucial; our system automatically tests and deploys patches whenever feasible while minimizing the installation of harmful updates. This ensures that your clients remain secure, allowing you to focus less on endpoint management and dedicate more time to expanding your business. Finding, hiring, and keeping top-tier talent can be a significant challenge, with 81% of IT leaders affirming that securing the right professionals is tough. By incorporating ConnectWise RMM and NOC services, you can access the necessary expertise and problem-solving capabilities to fulfill your clients' needs without the burden of increasing your workforce. Ultimately, this strategic approach not only enhances client satisfaction but also positions your business for sustainable growth in a competitive market.

Media

Media

Integrations Supported

Bitdefender GravityZone
Dell EMC Avamar
ScalePad

Integrations Supported

Acronis Cyber Protect Cloud
Acronis Automation
Asio by ConnectWise
Autotask PSA
Auvik
ConnectWise PSA
DataLakeHouse.io
HaloPSA
Heimdal Endpoint Detection and Response (EDR)
IT Portal
Liongard
Motileo
N‑able Passportal
OpenText Core Endpoint Protection
ScalePad Lifecycle Manager
Setyl
SuperIT

API Availability

API Availability

Pricing Information

$1.50
Price per agent and per month
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

RG System

Date Founded

2008

Company Location

France

Company Website

www.rgsystem.com

Company Facts

Organization Name

ConnectWise

Date Founded

1982

Company Location

United States

Company Website

www.connectwise.com/platform/unified-management/rmm

Categories and Features

Backup

Backup Log
Backup Scheduling
Cloud Backup
Compression
Continuous Backup
Encryption
Local Server Options
Remote Server Options
Secure Data Storage
Web Access / Restoration

Business Continuity

Compression
Continuous Backup
Encryption
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration

Disaster Recovery

Administration Policies
Bare-Metal Recovery
Encryption
Offline Storage

Endpoint Detection and Response (EDR)

Continuous Monitoring
Malware/Anomaly Detection
Remediation Management
Root Cause Analysis

Endpoint Protection

Antivirus
Device Management
Encryption
Signature Matching
Web Threat Management

IT Management

Capacity Monitoring
Event Logs
Hardware Inventory
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Security

Anti Spam
Anti Virus
Email Attachment Protection
Internet Usage Monitoring
Intrusion Detection System
Spyware Removal
Two-Factor Authentication
Web Threat Management
Web Traffic Reporting

MSP

Backup Management
Billing & Invoicing
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Monitoring

Bandwidth Monitoring
Diagnostic Tools
IP Address Monitoring
Real Time Analytics
SLA Monitoring
Server Monitoring
Uptime Monitoring

Network Security

Access Control
Analytics / Reporting
Firewalls
Intrusion Detection System

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Record Remote Sessions
User Management

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Categories and Features

IT Asset Management

Asset Tracking
IT Service Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service

IT Asset Management
Incident Management
Knowledge Management
Self Service Portal
Service Reporting

MSP

Backup Management
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Remote Access
Remote Systems Monitoring

Network Monitoring

Bandwidth Monitoring
Server Monitoring

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

System Monitoring

Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management

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