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Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 13 Ratings

Total 5 out of 5 stars
ease 4.5 out of 5 stars
features 5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

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What is RG System?

RG System serves as a comprehensive SaaS IT Management platform tailored for Managed Service Providers (MSPs) and IT professionals. It seamlessly integrates Remote Monitoring and Management (RMM) with Data Backup and Restore, alongside Endpoint Security, all within a unified portal. This platform safeguards your complete IT ecosystem, encompassing both servers and workstations, and features exclusive integrations with Bitdefender GravityZone Business Security and Dell EMC Avamar. Users can efficiently conduct remote access, manage patches, and handle ticketing through a single web-based interface. Furthermore, it provides tools for managing and securing IT environments, including VM backup, replication, firewall capabilities, and various other functionalities. The user-friendly portal is cost-effective and operates on a flexible pay-as-you-go model, making it accessible to a wide range of users. With RG System, managing IT becomes a straightforward and efficient experience!

What is Heimdal Endpoint Detection and Response (EDR)?

Heimdal® Endpoint Detection and Response is our exclusive multi-faceted service that offers exceptional capabilities for prevention, threat hunting, and remediation. This service integrates the most cutting-edge threat-hunting technologies available, including Heimdal Next-Gen Antivirus, Heimdal Privileged Access Management, Heimdal Application Control, Heimdal Ransomware Encryption Protection, Heimdal Patch & Asset Management, and Heimdal Threat Prevention. With six modules functioning together harmoniously under a single platform and agent, Heimdal Endpoint Detection and Response provides comprehensive cybersecurity layers necessary for safeguarding your organization against both familiar and unfamiliar online and internal threats. Our advanced product enables rapid and precise responses to complex malware, ensuring that your digital assets are protected while also maintaining your organization's reputation. By consolidating these capabilities, we deliver an efficient solution that addresses the evolving challenges of cybersecurity effectively.

Media

Media

Integrations Supported

Bitdefender GravityZone
Dell EMC Avamar
ScalePad

Integrations Supported

Autotask PSA
ConnectWise RMM
HaloPSA
Timus SASE

API Availability

API Availability

Has API

Pricing Information

$1.50
Price per agent and per month
Free Trial Offered?

Pricing Information

$0/month
Our products are available on a free trial basis for 30 days. Each module can also be purchased and used individually. Contact us for more information on pricing.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
Windows
Mac
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

RG System

Date Founded

2008

Company Location

France

Company Website

www.rgsystem.com

Company Facts

Organization Name

Heimdal®

Date Founded

2014

Company Location

Denmark

Company Website

heimdalsecurity.com

Categories and Features

Backup

Backup Log
Backup Scheduling
Cloud Backup
Compression
Continuous Backup
Encryption
Local Server Options
Remote Server Options
Secure Data Storage
Web Access / Restoration

Business Continuity

Compression
Continuous Backup
Encryption
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration

Disaster Recovery

Administration Policies
Bare-Metal Recovery
Encryption
Offline Storage

Endpoint Detection and Response (EDR)

Continuous Monitoring
Malware/Anomaly Detection
Remediation Management
Root Cause Analysis

Endpoint Protection

Antivirus
Device Management
Encryption
Signature Matching
Web Threat Management

IT Management

Capacity Monitoring
Event Logs
Hardware Inventory
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Security

Anti Spam
Anti Virus
Email Attachment Protection
Internet Usage Monitoring
Intrusion Detection System
Spyware Removal
Two-Factor Authentication
Web Threat Management
Web Traffic Reporting

MSP

Backup Management
Billing & Invoicing
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Monitoring

Bandwidth Monitoring
Diagnostic Tools
IP Address Monitoring
Real Time Analytics
SLA Monitoring
Server Monitoring
Uptime Monitoring

Network Security

Access Control
Analytics / Reporting
Firewalls
Intrusion Detection System

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Record Remote Sessions
User Management

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Categories and Features

AI Security

Not specified

Antivirus

Not specified

Application Control

Not specified

Application Security

Analytics / Reporting
Vulnerability Detection
Vulnerability Remediation

Cybersecurity

AI / Machine Learning
Behavioral Analytics
Endpoint Management
IOC Verification
Incident Management
Vulnerability Scanning
Whitelisting / Blacklisting

Data Loss Prevention

Compliance Reporting
Policy Management
Web Threat Management
Whitelisting / Blacklisting

DNS Security

Not specified

Email Security

Anti Spam
Anti Virus
Email Attachment Protection
Encryption
Policy Management
Quarantine
Reporting/Analytics
Whitelisting / Blacklisting

Endpoint Detection and Response (EDR)

Behavioral Analytics
Blacklisting/Whitelisting
Continuous Monitoring
Malware/Anomaly Detection
Prioritization
Remediation Management
Root Cause Analysis

Endpoint Management

Not specified

Endpoint Protection

Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting

Firewall

Not specified

Incident Response

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Logs
Incident Reporting
SIEM Data Ingestion / Correlation
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

IT Asset Management

Not specified

IT Security

Not specified

MSP

Patch Management
Privileged Access Management (PAM)
Remote Access
Remote Systems Monitoring

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

Privileged Access Management

Application Access Control
Behavioral Analytics
Endpoint Management
For MSPs
Granular Access Controls
Least Privilege
Multifactor Authentication
Policy Management
Remote Access Management
Threat Intelligence
User Activity Monitoring

Ransomware Protection

Not specified

Remote Desktop

Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Wake
User Management

RMM

For MSPs
IT Asset Management
Network Monitoring
Patch Management
Real-time Alerts

SIEM

Behavioral Analytics
Endpoint Management
Forensic Analysis
Log Management
Network Monitoring
Real Time Monitoring
Threat Intelligence
User Activity Monitoring

Threat Hunting

Not specified

Threat Intelligence

Not specified

Vulnerability Management

Asset Discovery
Asset Tagging
Network Scanning
Patch Management
Policy Management
Prioritization
Risk Management
Vulnerability Assessment

Zero Trust Security

Not specified

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