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What is RG System?

RG System serves as a comprehensive SaaS IT Management platform tailored for Managed Service Providers (MSPs) and IT professionals. It seamlessly integrates Remote Monitoring and Management (RMM) with Data Backup and Restore, alongside Endpoint Security, all within a unified portal. This platform safeguards your complete IT ecosystem, encompassing both servers and workstations, and features exclusive integrations with Bitdefender GravityZone Business Security and Dell EMC Avamar. Users can efficiently conduct remote access, manage patches, and handle ticketing through a single web-based interface. Furthermore, it provides tools for managing and securing IT environments, including VM backup, replication, firewall capabilities, and various other functionalities. The user-friendly portal is cost-effective and operates on a flexible pay-as-you-go model, making it accessible to a wide range of users. With RG System, managing IT becomes a straightforward and efficient experience!

What is LogicMonitor?

LogicMonitor stands out as the premier SaaS-based observability platform, fully automated and designed for both enterprise IT and managed service providers. With a focus on cloud-first and hybrid solutions, it equips organizations and service providers with vital insights by offering extensive visibility into various aspects such as networks, cloud environments, applications, servers, and log data, all integrated into a single platform. This fosters enhanced collaboration and efficiency among IT and DevOps teams, while ensuring a secure and intelligently automated environment. By delivering comprehensive end-to-end observability for enterprise operations, LogicMonitor bridges the gap between developers and users, aligns customer experiences with cloud services, connects infrastructure with applications, and transforms business insights into immediate actions. This not only maximizes uptime and improves the user experience but also enables businesses to anticipate future challenges, empowering them to advance confidently and without hesitation. As the digital landscape evolves, maintaining such a robust observability framework becomes essential for sustained success.

Media

Media

Integrations Supported

Bitdefender GravityZone
Dell EMC Avamar
ScalePad

Integrations Supported

AlertOps
Azure Marketplace
Blink
Clarity Security
ConnectWise PSA
Datto RMM
HCL IntelliOps Event Management
MyGlue
Network Glue
PagerTree
Panaseer
ServiceNow
Slack
Squadcast
Squid Alerts
VEEUE
root9

API Availability

API Availability

Has API

Pricing Information

$1.50
Price per agent and per month
Free Trial Offered?

Pricing Information

One platform, endless possibilities. LogicMonitor is a unified observability platform that includes fully-automated monitoring of infrastructure, cloud, containers, networks, servers, databases, storage, and website uptime. Log analysis and application performance monitoring are available as additional services for even more insights.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

RG System

Date Founded

2008

Company Location

France

Company Website

www.rgsystem.com

Company Facts

Organization Name

LogicMonitor

Date Founded

2008

Company Location

United States

Company Website

www.logicmonitor.com

Categories and Features

Backup

Backup Log
Backup Scheduling
Cloud Backup
Compression
Continuous Backup
Encryption
Local Server Options
Remote Server Options
Secure Data Storage
Web Access / Restoration

Business Continuity

Compression
Continuous Backup
Encryption
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration

Disaster Recovery

Administration Policies
Bare-Metal Recovery
Encryption
Offline Storage

Endpoint Detection and Response (EDR)

Continuous Monitoring
Malware/Anomaly Detection
Remediation Management
Root Cause Analysis

Endpoint Protection

Antivirus
Device Management
Encryption
Signature Matching
Web Threat Management

IT Management

Capacity Monitoring
Event Logs
Hardware Inventory
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Security

Anti Spam
Anti Virus
Email Attachment Protection
Internet Usage Monitoring
Intrusion Detection System
Spyware Removal
Two-Factor Authentication
Web Threat Management
Web Traffic Reporting

MSP

Backup Management
Billing & Invoicing
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Monitoring

Bandwidth Monitoring
Diagnostic Tools
IP Address Monitoring
Real Time Analytics
SLA Monitoring
Server Monitoring
Uptime Monitoring

Network Security

Access Control
Analytics / Reporting
Firewalls
Intrusion Detection System

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Record Remote Sessions
User Management

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Categories and Features

AIOps

Not specified

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Performance Control
Root-Cause Diagnosis
Server Performance

Cloud Monitoring

Not specified

Container Monitoring

Not specified

DevSecOps

Not specified

Infrastructure-as-a-Service (IaaS)

Analytics / Reporting
Network Monitoring
Performance Monitoring
SLA Monitoring

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

IT Management

Capacity Monitoring
Compliance Management
Event Logs
IT Budgeting
Patch Management
Remote Access
Scheduling
User Activity Monitoring

IT Security

Event Tracking
Intrusion Detection System
Vulnerability Scanning
Web Threat Management

Log Analysis

Not specified

Log Monitoring

Not specified

MSP

Dashboard
Help Desk
Issue Management
Remote Access
Remote Systems Monitoring

Network Assessment

Not specified

Network Automation

Not specified

Network Discovery

Not specified

Network Management

Not specified

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Network Security

Access Control
Analytics / Reporting
Internet Usage Monitoring
Intrusion Detection System
Threat Response
Vulnerability Scanning

Observability

Not specified

Reporting

Customizable Dashboard
Drill Down
Forecasting
Report Export
Scheduled / Automated Reports

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Real-time Alerts
Remediation Management

Server Management

CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Virtual Machine Monitoring

Server Monitoring

Not specified

SNMP Monitoring

Not specified

Website Monitoring

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

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