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What is RIOO?

RIOO is a comprehensive property management solution tailored for teams managing diverse portfolios that include residential, commercial, and mixed-use properties. By integrating leasing, maintenance, and billing functionalities into a single platform, it removes the complexity of using multiple tools, thereby equipping property teams with a streamlined operational workflow and a dedicated tenant application that simplifies requests, updates, and payment processes beyond traditional email communication. With the capabilities of RIOO, users can adeptly oversee tenants and leases, manage renewals, and facilitate move-ins and move-outs; they also have the ability to create, assign, and track maintenance work orders throughout their entire lifecycle. The platform enhances efficiency by automating rent invoicing and ensuring precise collection tracking, while it also enables users to schedule and record inspections for move-in, move-out, and regular maintenance. Furthermore, it organizes crucial documents like leases, contracts, and compliance materials, and offers real-time reporting through dashboards that provide insights for every building, floor, and unit. The tenant app encourages active communication, allowing tenants to submit requests and stay connected with property management seamlessly. Supporting over 180,000 units and processing upwards of $160 million in rent, RIOO demonstrates its effectiveness by operating in various countries, including the US, Canada, UAE, Singapore, and Australia, thus showcasing its versatility in meeting the diverse property management demands of a global clientele. Additionally, its user-friendly interface and robust functionality make it an invaluable asset for property management teams aiming for enhanced efficiency and tenant satisfaction.

What is Impak?

Boost the effectiveness of your tenant service requests with IMPAK’s acclaimed online Tenant Portal. This platform allows for seamless management of all communications between tenants and your property management team, fostering a fluid exchange of information. Utilize IMPAK to effectively coordinate with all relevant stakeholders, facilitating prompt and accurate service delivery to residents. Encourage your staff to identify issues within the properties and include images in IMPAK work orders for a clearer visualization of concerns. With the IMPAK app available on their mobile devices, property managers and technicians can work together efficiently to address a variety of challenges proactively. IMPAK also endorses strong preventive maintenance strategies that cater to various property types and situations. Its eco-friendly, flexible, and user-centric design helps streamline operations by fully automating processes that enable your team to create customized schedules, thereby enhancing labor utilization. You can effectively manage tenant requests, preventive maintenance, and inspection work orders to uphold superior service standards. The extensive features of IMPAK not only ensure that your property management operations function smoothly and efficiently but also improve the overall experience for both staff and tenants, resulting in satisfaction on all fronts. The platform’s ability to adapt to your specific needs makes it an invaluable asset for any property management team.

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Integrations Supported

NetSuite

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

RIOO

Date Founded

2024

Company Location

United States

Company Website

riooapp.com

Company Facts

Organization Name

Impak Solutions

Date Founded

2000

Company Location

United States

Company Website

www.impaksolutions.com

Categories and Features

Categories and Features

Building Maintenance

Not specified

Maintenance Management

Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

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