Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Sogolytics Reviews & Ratings
    868 Ratings
    Company Website
  • CrankWheel Reviews & Ratings
    220 Ratings
    Company Website
  • Forethought Reviews & Ratings
    166 Ratings
    Company Website
  • Pipefy Reviews & Ratings
    592 Ratings
    Company Website
  • ActiveCampaign Reviews & Ratings
    17,286 Ratings
    Company Website
  • Bright Data Reviews & Ratings
    1,404 Ratings
    Company Website
  • Signalmash Reviews & Ratings
    16 Ratings
    Company Website
  • SurveySparrow Reviews & Ratings
    3,065 Ratings
    Company Website
  • Podium Reviews & Ratings
    2,128 Ratings
  • Jotform Reviews & Ratings
    8,632 Ratings
    Company Website

What is Raaft?

Raaft helps software-as-a-service (SaaS) businesses minimize customer churn while enhancing the feedback they receive from their users. The platform offers a no-code retention mechanism that activates when subscribers choose to cancel, allowing you to engage them by asking for their reasons for leaving and offering tailored responses. By gathering more insightful feedback, companies can make informed decisions to improve their products, ultimately leading to a more satisfied customer base and prolonged subscription durations. Additionally, this approach fosters a deeper understanding of customer needs and expectations.

What is ChurnZero?

ChurnZero is a dynamic platform designed to enhance customer success for subscription-based companies by addressing the issue of customer churn. Through its innovative software solutions, businesses gain insights into customer interactions with their products, enabling them to evaluate customer satisfaction and engagement levels effectively. This understanding fosters improved product adoption, ultimately leading to higher renewal rates. Additionally, companies can tailor their customer experiences by offering timely and pertinent communication, ensuring that they meet the unique needs of each customer while strengthening relationships over time. By leveraging these tools, businesses can create a more proactive approach to customer success.

Media

No images available

Media

Integrations Supported

Braintree
Champify
Chargebee
Gmail
Google Workspace
HubSpot Customer Platform
Intercom
Jira Work Management
NetSuite CRM
Paddle
Pipedrive
Pylar
Refold
Salesforce Agentforce Service
Segment
Shift
Slack
Stripe
Zoho CRM
Zoho Desk

Integrations Supported

Braintree
Champify
Chargebee
Gmail
Google Workspace
HubSpot Customer Platform
Intercom
Jira Work Management
NetSuite CRM
Paddle
Pipedrive
Pylar
Refold
Salesforce Agentforce Service
Segment
Shift
Slack
Stripe
Zoho CRM
Zoho Desk

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Raaft

Date Founded

2018

Company Location

United States

Company Website

www.raaft.io

Company Facts

Organization Name

ChurnZero

Date Founded

2015

Company Location

United States

Company Website

churnzero.net

Categories and Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Popular Alternatives

Popular Alternatives