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What is Rainbow CRM?

Rainbow CRM is a tailor-made customer relationship management solution that we developed to enhance the organization of our contacts, leads, and follow-ups. With a focus on user-friendliness, Rainbow CRM was built entirely from the ground up using PHP, designed to serve as an intuitive asset for our daily sales operations. After some time using the system, we recognized that we had successfully created an efficient and accessible user experience. As a result, we decided it was important to share this innovative tool with our clients, as it can be easily integrated into any business framework. We are excited to announce that we have launched a beta version of Rainbow CRM, which is currently available for free to all our esteemed friends who wish to explore its features. We are confident that this offering will not only improve their operational productivity but also help cultivate deeper connections with their clientele, ultimately leading to better business outcomes. Furthermore, we are eager to gather feedback from users to continue refining and enhancing the tool based on their experiences.

What is Alcatel-Lucent Rainbow?

Rainbow provides user-friendly communication solutions that enhance collaboration through a range of tools, such as voice and video, effectively connecting people, machinery, and processes. Created entirely within Europe, this enterprise-grade cloud communication platform is supported by secure data centers located globally. The versatility of Rainbow allows organizations to select from on-premises, hybrid, or cloud deployment options that best fit their specific needs. Its open architecture, combined with robust telephony capabilities, supports seamless integration with existing telephony systems and the incorporation of various business workflows and other SaaS applications. Whether an organization seeks a self-sufficient environment in a private data center or a cloud solution that complements current assets while boosting collaboration, Rainbow offers tailored options to address those requirements. Furthermore, users have the ability to host or join audio and video meetings that can accommodate up to 120 participants, with the platform supporting as many as 12 simultaneous video streams for rich, interactive experiences. This adaptability empowers businesses to refine their communication approaches effectively to align with their changing requirements and ensure they remain competitive in their respective markets.

Media

Media

Integrations Supported

Hudini
OmniPCX Enterprise Communication Server

Integrations Supported

Hudini
OmniPCX Enterprise Communication Server

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Rainbow Riders

Date Founded

2006

Company Location

Denmark

Company Website

rainbowriders.dk/

Company Facts

Organization Name

Alcatel-Lucent

Date Founded

2014

Company Location

France

Company Website

www.al-enterprise.com/en/rainbow

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

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