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What is RaiseHand?

RaiseHand Medical offers an efficient method for patients to schedule appointments with their doctors through links sent via email, SMS, or their patient portal directly. After initiating the appointment, patients are paired with a medical receptionist who helps them complete essential forms, subsequently placing them in a queue for medical assistants to assess their medical history and gather further information about their condition. The process of moving patients between various queues is made easy with a simple drag-and-drop feature using the patient card, significantly improving operational efficiency. In addition, RaiseHand for Support allows businesses to add a contact support button to their websites, enabling customers to connect with support representatives through video calls instantly, with the added capability to share screens to facilitate a more effective resolution of issues. This integration of technology within both healthcare and customer support showcases how digital solutions can optimize communication and improve service delivery. Ultimately, the innovative approach of RaiseHand enhances the overall experience for patients and customers alike.

What is Glance?

Glance improves your digital customer engagements by letting your sales rep, service rep, or trainer instantly join the customer in your website or app, see their screen, and deliver human-to-human guidance with cobrowse, screen share, video and more.

Media

Media

Integrations Supported

Integrations Supported

AWS Marketplace
Canonical Juju
ConformX
MicroStack
Mir Display Server
SOLEX

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$149.00 per year

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support

Training Options

Not specified

Training Options

Webinars
Online Training

Company Facts

Organization Name

RaiseHand

Company Website

www.raisehand.com

Company Facts

Organization Name

Glance

Date Founded

2000

Company Location

United States

Company Website

www.glance.cx

Categories and Features

Screen Sharing

Not specified

Telemedicine

Not specified

Video Conferencing

Not specified

Web Conferencing

Not specified

Categories and Features

Co-Browsing

Not specified

Screen Sharing

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing

Video Conferencing

Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Screen Sharing
Two-Way Audio & Video
Video Conferencing

Web Conferencing

Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Screen Sharing
Two-Way Audio & Video
Video Conferencing

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