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What is RakanSales?

RakanSales is an intelligent sales CRM tailored for small and medium enterprises in Malaysia, merging various communication platforms such as WhatsApp, Facebook, Instagram, and email into one comprehensive inbox. This cutting-edge solution not only simplifies the follow-up procedures but also optimizes the management of leads, allowing sales teams to secure agreements more effectively without the need to switch between different applications. Through the integration of these essential tools, RakanSales boosts overall productivity and facilitates smooth client interactions, fostering better relationships and outcomes for businesses. With its user-friendly interface, this platform encourages teams to focus on what they do best—selling.

What is Mixdesk?

Mixdesk is an AI-powered platform designed to enhance both customer service and marketing efforts for global teams. It aggregates customer interactions from an array of channels, including LiveChat, Email, WhatsApp, Facebook Messenger, Instagram, TikTok, LINE, and Telegram, into a single, cohesive workspace. Utilizing an AI Agent, teams can promptly address common inquiries derived from their authorized knowledge base, set up automation workflows, and route conversations effectively, while working together through a shared inbox that allows for seamless escalation to human agents when needed. This solution is specifically crafted to support businesses in managing multilingual customer engagements across various platforms, thereby removing the hassle of switching between different applications. In addition to improving operational efficiency, Mixdesk guarantees a unified customer experience across all communication channels, making it an invaluable tool for modern enterprises. Ultimately, it empowers teams to deliver exceptional service while maintaining productivity and collaboration.

Media

No images available

Media

No images available

Integrations Supported

Instagram
WhatsApp
Facebook

Integrations Supported

Instagram
WhatsApp
Facebook Messenger

API Availability

API Availability

Pricing Information

₹150/month/2 users
Free Trial Offered?

Pricing Information

$0/month
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

VeecoTech Solutions

Date Founded

2011

Company Location

Malaysia

Company Website

www.veecotech.com.my/

Company Facts

Organization Name

Mixdesk

Company Website

mixdesk.com

Categories and Features

CRM

Not specified

Categories and Features

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