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What is Rake?

Rake serves as a replacement for LiveChat and similar chat applications found online, as well as for Slack and other workplace messaging tools. This platform offers an infinitely searchable and interconnected chat experience, prioritizing omnichannel communication to ensure seamless connections with all users. Research shows that implementing live chat on your website can boost lead conversion rates by as much as four times. Rake features customizable chat widgets that are straightforward to integrate into various websites and landing pages, requiring only minimal JavaScript, thereby maintaining optimal website speed and performance. Additionally, it offers plugins compatible with popular content management systems and eCommerce platforms, enhancing its functionality. With Rake, you can monitor live visitors on your site, gaining insights into their geographic location, session duration, pages viewed, and other valuable metrics. Furthermore, the platform allows you to send tailored chat invites at the perfect moment, ensuring engaging interactions with your visitors. By utilizing Rake, businesses can significantly enhance their communication strategies and improve overall customer engagement.

What is Cenmax Fluid?

Boost Your Productivity with Ease! Explore the cutting-edge tools designed to assist you in managing leads, enhancing client support, and streamlining project management with greater efficiency. Gone are the days of juggling multiple software solutions; Cenmax Fluid is equipped to address all your requirements in one comprehensive platform! Every business, whether a startup or a well-established entity, needs effective solutions tailored to its unique challenges. We provide an all-in-one package that caters to various business needs! With our Lead Management system, you can effortlessly follow up with prospects by adding leads, setting reminders, and keeping them updated, all while automating tedious tasks. Our Invoicing System allows you to create visually appealing invoices for your clients, enabling easy online payments through PayPal, PayU, or other payment platforms. The Expense Manager feature ensures you can track all company expenses efficiently and facilitates staff reimbursements when necessary. Additionally, our Customer Support tools help you streamline online assistance, ensuring that all interactions remain organized and effective, paving the way for an enhanced client experience.

Media

Media

Integrations Supported

Facebook
NiCE CXone Mpower
Stackreaction
Twilio
WhatsApp
Zapier

Integrations Supported

API Availability

Has API

API Availability

Has API

Pricing Information

$4/month/user
3 plans - Starter (free up to 4 Users) Team & Professional. Prices range from $4 to $7 per month per User.
Free Version
Free Trial Offered?

Pricing Information

$84 per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Rake

Company Location

United States

Company Website

www.rake.ai/

Company Facts

Organization Name

Cenmax

Date Founded

2014

Company Location

India

Company Website

cenmax.in

Categories and Features

Collaboration

Chat / Messaging
Contact Management
Task Management

Customer Communications Management

Chat / Messaging
Multi-Channel Communications

Internal Communications

Chat/Messaging

Knowledge Management

Collaboration
Content Management
Full Text Search
Knowledge Base Management
Self Service Portal

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Task Management

Collaboration
Mobile Access
Progress Tracking
Reporting/Analytics
Task Board View
Task Planning
Task Scheduling
Task Tracking

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Search / Filter
Stickers / GIFs

Categories and Features

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

CRM

Calendar/Reminder System
Call Logging
Document Storage
Quotes / Proposals
Segmentation
Task Management

Help Desk

Alerts / Escalation
Customizable Branding
Document Storage
Email Integration
Knowledge Base
Live Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Knowledge Management

Cataloging / Categorization
Collaboration
Content Management
Full Text Search
Knowledge Base Management
Self Service Portal

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Pipeline Management
Prospecting Tools
Source Tracking

Project Management

Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Subscription Management

Cancellation Management
Discount / Coupon Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Self Service Portal
Subscription Plan Management
Tax Management
Usage Tracking/Analytics

Task Management

Collaboration
Create Subtasks
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

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