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What is Rake?

Rake serves as a replacement for LiveChat and similar chat applications found online, as well as for Slack and other workplace messaging tools. This platform offers an infinitely searchable and interconnected chat experience, prioritizing omnichannel communication to ensure seamless connections with all users. Research shows that implementing live chat on your website can boost lead conversion rates by as much as four times. Rake features customizable chat widgets that are straightforward to integrate into various websites and landing pages, requiring only minimal JavaScript, thereby maintaining optimal website speed and performance. Additionally, it offers plugins compatible with popular content management systems and eCommerce platforms, enhancing its functionality. With Rake, you can monitor live visitors on your site, gaining insights into their geographic location, session duration, pages viewed, and other valuable metrics. Furthermore, the platform allows you to send tailored chat invites at the perfect moment, ensuring engaging interactions with your visitors. By utilizing Rake, businesses can significantly enhance their communication strategies and improve overall customer engagement.

What is Qwil Messenger?

Switch to a comprehensive professional platform that encompasses all your requirements. Maintain control over your data and uphold your brand identity. Experts suggest that traditional social chat platforms fall short for business applications. With Qwil Messenger, you can communicate instantly, safely, and effortlessly. Notably, Qwil Messenger boasts an open rate that surpasses that of email, along with a response rate that is significantly higher. It streamlines communication by reducing response times from a lengthy 90 minutes with emails to an impressive 90 seconds. Utilizing banking-grade security software, it facilitates seamless interactions with clients, colleagues, and team members. Effortlessly manage conversations and add participants whenever necessary. Stay connected on both desktop and mobile devices, eliminating the hassle of passwords, secure emails, or identification calls. Additionally, you can share your screen and transmit documents and messages within a single conversation. You can even schedule your next meeting with confidence, free from concerns about unauthorized guests interrupting. This innovative approach not only enhances productivity but also fosters a more secure communication environment.

Media

Media

Integrations Supported

Zapier
Facebook
NiCE CXone Mpower
Stackreaction
Twilio
WhatsApp

Integrations Supported

Zapier
Active Directory
Pabbly Connect
SAP Store
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

$4/month/user
3 plans - Starter (free up to 4 Users) Team & Professional. Prices range from $4 to $7 per month per User.
Free Version
Free Trial Offered?

Pricing Information

$30 per staff user/month
Subscription per staff user / month. Clients are free.

Options for enterprise (hosting, APIs and controls)
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Rake

Company Location

United States

Company Website

www.rake.ai/

Company Facts

Organization Name

Qwil Messenger

Date Founded

2017

Company Location

United Kingdom

Company Website

www.qwil.io

Categories and Features

Collaboration

Chat / Messaging
Contact Management
Task Management

Customer Communications Management

Chat / Messaging
Multi-Channel Communications

Internal Communications

Chat/Messaging

Knowledge Management

Collaboration
Content Management
Full Text Search
Knowledge Base Management
Self Service Portal

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Task Management

Collaboration
Mobile Access
Progress Tracking
Reporting/Analytics
Task Board View
Task Planning
Task Scheduling
Task Tracking

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Search / Filter
Stickers / GIFs

Categories and Features

Collaboration

Chat / Messaging
Contact Management
Content Management
Document Management
Video Conferencing

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
On-Demand Communications
Personalization

File Sharing

Audit Trail
Chat / Messaging
Collaboration
Document Management
Drag & Drop
Electronic Signature
Encryption
File Synchronization
Search
User Management
Workflow Management

Internal Communications

App Integration
Chat/Messaging
Employee Directory
Photo Gallery
Video Chat
Voice Chat

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Search / Filter
Stickers / GIFs
Threaded Discussion
Video Conferencing

Team Communication

Audio Calls
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Video Conferencing

Video Conferencing

Electronic Hand Raising
Mobile Access
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing

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