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What is Rake?

Rake serves as a replacement for LiveChat and similar chat applications found online, as well as for Slack and other workplace messaging tools. This platform offers an infinitely searchable and interconnected chat experience, prioritizing omnichannel communication to ensure seamless connections with all users. Research shows that implementing live chat on your website can boost lead conversion rates by as much as four times. Rake features customizable chat widgets that are straightforward to integrate into various websites and landing pages, requiring only minimal JavaScript, thereby maintaining optimal website speed and performance. Additionally, it offers plugins compatible with popular content management systems and eCommerce platforms, enhancing its functionality. With Rake, you can monitor live visitors on your site, gaining insights into their geographic location, session duration, pages viewed, and other valuable metrics. Furthermore, the platform allows you to send tailored chat invites at the perfect moment, ensuring engaging interactions with your visitors. By utilizing Rake, businesses can significantly enhance their communication strategies and improve overall customer engagement.

What is REVE Chat?

REVE Chat is an online live chat tool and chat widget that businesses can integrate into their websites. This software is particularly beneficial for small to medium-sized enterprises across various sectors. Key functionalities of REVE Chat include live chat support, voice calls, visitor queuing, and comprehensive analytics. Additionally, the proactive chat feature enables users to create messages that trigger based on specific actions taken by visitors. To enhance brand identity, REVE Chat allows for customization of its chat window, ensuring it aligns with the company's overall branding strategy. This adaptability makes it a versatile tool for improving customer engagement.

Media

Media

Integrations Supported

Facebook
NiCE CXone Mpower
Stackreaction
Twilio
WhatsApp
Zapier

Integrations Supported

Facebook
Shopify
Weebly
WordPress

API Availability

Has API

API Availability

Pricing Information

$4/month/user
3 plans - Starter (free up to 4 Users) Team & Professional. Prices range from $4 to $7 per month per User.
Free Version
Free Trial Offered?

Pricing Information

Starting price $13.50/agent/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Rake

Company Location

United States

Company Website

www.rake.ai/

Company Facts

Organization Name

REVE Chat

Date Founded

2014

Company Location

Singapore

Company Website

www.revechat.com

Categories and Features

Collaboration

Chat / Messaging
Contact Management
Task Management

Customer Communications Management

Chat / Messaging
Multi-Channel Communications

Internal Communications

Chat/Messaging

Knowledge Management

Collaboration
Content Management
Full Text Search
Knowledge Base Management
Self Service Portal

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Task Management

Collaboration
Mobile Access
Progress Tracking
Reporting/Analytics
Task Board View
Task Planning
Task Scheduling
Task Tracking

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Search / Filter
Stickers / GIFs

Categories and Features

Co-Browsing

Not specified

Live Chat

Canned Responses
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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