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What is Rapidtrade?

Rapidtrade provides a powerful customer relationship management platform designed specifically for our clients, enabling effortless communication with their customer base. This solution not only improves interactions but also effectively scales them according to needs. It has gained recognition for boosting customer engagement, promoting sales growth, and delivering efficient aftersales support. As your business relationships improve, the positive impact on your brand's reputation becomes increasingly evident. We lead the industry in order management systems and software innovation. Driven by our dedication to improving your business processes, we strive to deliver exceptional systems and services. By enhancing automation, your order processing becomes more straightforward and cost-efficient, allowing you to concentrate less on customer payments and product delivery confirmations. The versatility of our platform allows you to oversee your orders from anywhere, at any time, keeping you connected and informed. In this way, our forward-thinking approach not only simplifies operations but also empowers you to focus on what truly matters—nurturing your customer relationships while driving your business forward. Ultimately, a strong emphasis on customer satisfaction can lead to long-term loyalty and success.

What is READi System?

The READiâ„¢ System significantly improves operational efficiency with its all-encompassing workflow management features, which are specifically designed to integrate effortlessly with your distinct business processes. Additionally, it includes vital tools for managing customer data and relationships, enabling you to develop more robust and profitable interactions with your customers. Providing outstanding customer service is crucial, and the READiâ„¢ Express, a web-based CRM platform, offers your organization the tools necessary to raise service standards while also enhancing efficiency and profitability. Its user interface is widely considered the best in its category, making it user-friendly and accessible. By simplifying the customer enrollment process and streamlining important tasks such as order entry, work order initiation, customer notifications, and initial billing, the READiâ„¢ System enhances overall operational effectiveness. Consequently, organizations can create a more satisfying customer experience that is likely to foster greater loyalty and retention over time, ultimately contributing to sustained growth and success.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$25000.00/one-time
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Rapidtrade

Company Location

South Africa

Company Website

www.rapidtrade.biz

Company Facts

Organization Name

OpSolve

Date Founded

2001

Company Location

United States

Company Website

opsolve.com/solutions/readi-system/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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