Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SurveySparrow Reviews & Ratings
    3,032 Ratings
    Company Website
  • Titan Reviews & Ratings
    376 Ratings
    Company Website
  • Jotform Reviews & Ratings
    8,469 Ratings
    Company Website
  • Podium Reviews & Ratings
    2,128 Ratings
  • Sogolytics Reviews & Ratings
    867 Ratings
    Company Website
  • SurveyLegend Reviews & Ratings
    1,880 Ratings
    Company Website
  • ActiveCampaign Reviews & Ratings
    17,278 Ratings
    Company Website
  • Act! Reviews & Ratings
    40 Ratings
    Company Website
  • BrandMail Reviews & Ratings
    325 Ratings
    Company Website
  • SurveyJS Reviews & Ratings
    61 Ratings
    Company Website

What is RateMyService?

Elevate your surveys to be captivating, accessible, and true representations of your brand's essence and objectives. With our top-notch setup time, you can swiftly gather valuable insights from your customers. Integrating surveys into your existing email campaigns is as easy as a single click—our solution makes it simple with just a quick copy-and-paste. This feature transforms every email into a chance for your customers to provide feedback that can drive your growth forward. It's crucial to address this feedback in a timely manner to foster robust relationships with clients and mitigate any risk of dissatisfaction. Tailor your survey and call-to-action in any language that resonates best with your target audience. Analyzing your performance is key to success, and you can access all your metrics neatly compiled in the Reporting tab, offering you essential insights to refine your strategy. Keeping a pulse on customer opinions is vital as it fuels continuous enhancement and long-term success. Furthermore, by actively engaging with your customers through well-designed surveys, you not only gather feedback but also demonstrate that their opinions truly matter to you and your brand.

What is Nicereply?

Customer satisfaction survey software available online includes tools for measuring CSAT, Net Promoter Score (NPS), and Customer Effort Score (CES 2.0). Nicereply supports numerous teams from leading companies like Microsoft, Hubspot, and Buffer in their efforts to assess and enhance their customer service performance. - Evaluate Customer Satisfaction, NPS, and CES for individual agents, teams, or across the entire organization. - Boost your survey response rates by up to 200%. - Access your CRM data and establish triggers based on that information. - Acquire three times the feedback without the need for additional emails. You have the flexibility to personalize both the appearance and content of your surveys. - Generate reports, monitor key performance indicators, set objectives, and create actionable insights. This comprehensive tool not only streamlines the feedback process but also empowers businesses to make data-driven decisions for improved customer interactions.

Media

Media

Integrations Supported

Gmail
Microsoft Outlook
Bitium
Bold BI
Desktop.com
Easyflow
Freshdesk
Freshsuccess
Front
Google Business Profile
Google Workspace
Groove
Microsoft 365
Mojo Helpdesk
Pandium
Salesforce
Shopify
Stackreaction
TeamSupport
Truto

Integrations Supported

Gmail
Microsoft Outlook
Bitium
Bold BI
Desktop.com
Easyflow
Freshdesk
Freshsuccess
Front
Google Business Profile
Google Workspace
Groove
Microsoft 365
Mojo Helpdesk
Pandium
Salesforce
Shopify
Stackreaction
TeamSupport
Truto

API Availability

Has API

API Availability

Has API

Pricing Information

$30 per month
Free Trial Offered?
Free Version

Pricing Information

$39.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RateMyService

Company Website

www.ratemyservice.io

Company Facts

Organization Name

Nicereply

Date Founded

2011

Company Location

Slovakia

Company Website

nicereply.com

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Popular Alternatives

Popular Alternatives

Delighted Reviews & Ratings

Delighted

Qualtrics
AlloReview Reviews & Ratings

AlloReview

AlloBrain
BizRatings Reviews & Ratings

BizRatings

BizRatings.com
Simplesat Reviews & Ratings

Simplesat

Pronto Holdings