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What is RealDecoy?

Choose a service provider that employs a technology-agnostic strategy to pinpoint the best solutions tailored for your organization. RealDecoy boosts your digital commerce return on investment with site search services designed to increase revenue while decreasing costs. Improve your conversion rates, average order values, and customer loyalty across all devices. Effectively handle a variety of data sources, complex search taxonomies, and support for different languages and currencies. This approach not only cuts operational expenses but also decreases costs related to customer service. Explore opportunities for merchandising, cross-selling, and up-selling to fully leverage your sales potential. Customize search results to ensure customers see only the most relevant products. By enhancing the site search experience, visitors can effortlessly locate desired items, discover new products, and return as loyal customers. The evaluation process includes both commercial and open-source technology solutions, recommending the most fitting options that meet business and technical requirements for optimal return on investment. This thorough methodology guarantees that your business remains agile and competitive in a rapidly changing digital environment, positioning you for long-term success.

What is Guru?

Guru is an intelligent AI knowledge layer built for enterprise trust. It organizes your company’s information from tools like Slack, Microsoft Teams, Salesforce, Google Drive, and more, providing verified, cited answers inside the apps employees already use. Guru automatically maintains accuracy through expert verification and permission inheritance, helping people and AI systems rely on the same consistent, up-to-date knowledge. By connecting everything your organization knows and keeping it trustworthy, Guru eliminates wasted search time and drives smarter, faster decisions.

Media

Media

Integrations Supported

Access PeopleHR
AlexisHR
Asana
Axis LMS
Box
Factorial
GitLab
Gladly
Google
Gorgias
HR Partner
Help Scout
HubSpot CRM
LastPass
Nmbrs
SAP SuccessFactors
Sesame HR
Slack
Supademo
Zapier

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$25
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RealDecoy

Date Founded

2000

Company Location

Canada

Company Website

www.realdecoy.com/site-search/

Company Facts

Organization Name

Guru

Date Founded

2013

Company Location

United States

Company Website

www.getguru.com

Categories and Features

Enterprise Search

Not specified

Site Search

Not specified

Categories and Features

AI Customer Service

Not specified

AI IT Agents

Not specified

AI Knowledge Base

Not specified

AI Tools

Not specified

Corporate Wiki

Not specified

Customer Service

Alerts / Escalation
Appointment Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Employee Communication Tools

Activity / News Feed
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics

Internal Communications

App Integration
Blogs
Chat/Messaging
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing

Intranet

Activity / News Feed
Blogs
Calendar Management
Content Management
Discussions / Forums
Employee Directory
Knowledge Management
Policy Management
Search
Wiki

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Marketing

Not specified

Sales

Not specified

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Presentation Management
Training Management

Site Search

Not specified

Team Communication

Activity / News Feed
Discussion Threads
File Sharing
Push Notifications
Search
Task Management

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