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What is ReceptFlow?

ReceptFlow functions as a smart receptionist designed specifically for tradespeople and service-based companies, offering 24/7 support for phone calls and online inquiries, assessing potential leads, and arranging appointments directly within Google Calendar. Companies have the flexibility to tailor the platform according to their unique services, business hours, frequently asked questions, and industry-specific details, and they can either add a chat widget to their website or use a dedicated phone number to facilitate AI-powered voice communication. When interacting with visitors and callers, the AI warmly greets them, handles standard questions, collects vital information such as names, contact details, job types, locations, urgency levels, and other relevant data, and then forwards qualified leads via SMS and email alerts. The virtual receptionist features a realistic voice that skillfully manages Australian accents, suburb names, and industry jargon, while also allowing businesses to redirect existing phone numbers to this innovative service. Furthermore, the website chat widget is active at all times to capture inquiries, ensuring that no potential customer is missed even after hours. By integrating seamlessly with Google Calendar, ReceptFlow guarantees real-time availability checks and appointment confirmations, eliminating the possibility of double-booking and improving overall efficiency. This all-encompassing solution not only enhances communication but also significantly increases productivity for service-oriented businesses. As a result, companies can focus on their core operations while ReceptFlow manages their customer interactions effectively.

What is Hostly?

Hostly acts as a virtual AI receptionist and chat tool tailored for business websites. To set it up, businesses simply need to embed a straightforward script and provide essential information regarding their services, hours of operation, and pricing structures. Website visitors can interact through chat, posing questions that the assistant responds to based on the established business profile. When the appointment booking feature is enabled, it can propose available time slots from Hostly’s scheduling calendar or a connected Beauty Calendar. Furthermore, businesses have the option to accept either partial deposits or full payments via Stripe. The platform features an inbox that enables staff to oversee conversations, manage chat threads, or return them to the AI as necessary. Designed with small businesses in mind, such as salons, clinics, restaurants, and retail outlets, Hostly significantly improves customer engagement. Moreover, an optional WhatsApp button facilitates direct communication through the business’s WhatsApp for human responses, while Hostly’s AI does not participate in WhatsApp chats or answer phone calls. This balanced strategy guarantees that customers receive timely assistance while allowing human staff to step in when required, enhancing the overall customer service experience. By blending automated and personal interactions, Hostly aims to create a seamless communication channel for businesses and their clientele.

Media

Media

No images available

Integrations Supported

Google Calendar

Integrations Supported

Stripe

API Availability

Has API

API Availability

Has API

Pricing Information

$79.99 per month
Free Trial Offered?

Pricing Information

€29.90/month
Monthly plans: Counter €29.90 (600 conversations and 1,800 AI replies), Reception €49.90 (1,200 conversations and 3,600 replies), Hall €99.90 (3,000 conversations and 9,000 replies), and Headquarters €200 (7,000 conversations and 21,000 replies); prices are per month and exclude VAT. Pay-as-you-go is €10 for 500 AI replies, including VAT, with no subscription. Optional booking deposits incur a 1% Hostly platform fee; Stripe fees are separate.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

ReceptFlow

Company Location

Australia

Company Website

www.receptflow.com

Company Facts

Organization Name

Icaro Nutrition

Company Location

Spain

Company Website

hostly.org.es

Categories and Features

AI Receptionists

Not specified

Categories and Features

AI Receptionists

Not specified

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