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What is ReedPort?

ReedPort serves as a comprehensive online management platform tailored for independent repair shops that focus on small engines and outdoor power equipment. The software adeptly organizes essential customer data, equipment specifics, and repair tickets, maintaining a connection between equipment history and serial numbers even as ownership changes hands. Employees can efficiently input details about parts and labor, record hour-meter readings, and attach annotated images, while also overseeing open tickets that require parts or creating invoices that can be printed or transmitted electronically as PDFs. Furthermore, ReedPort excels in tracking parts inventory, integrates barcode scanning capabilities, facilitates the receipt of inventory through supplier documents, manages charge accounts complete with aging reports, and accommodates tax-exempt clients. Shop owners enjoy the convenience of importing customer, machine, and parts information from spreadsheets or scanned images of physical documents, with an option to protect sensitive financial data with a PIN. Accessible from any web browser and priced per shop to include all employees, ReedPort distinguishes itself as an all-encompassing tool for managing repair operations. Its intuitive interface, coupled with powerful functionalities, makes it an indispensable resource for optimizing productivity and streamlining processes in the repair shop sector. This software not only enhances operational efficiency but also supports the growth and sustainability of independent repair businesses.

What is Fixably?

Fixably is a cloud-based software solution designed to enhance repair management processes, thereby reducing both time and costs associated with each repair project. Repair shop technicians often find themselves bogged down by administrative duties, time that could be better spent focusing on actual repairs and enhancing the service experience for customers. Recognizing this challenge, we, as service professionals ourselves, developed Fixably to automate the mundane tasks that do not involve repairs. - Our software empowers technicians to manage repairs with greater efficiency, allowing them to dedicate more time to hands-on technical work. Each technician benefits from insights gained from the analysis of over a million repairs recorded in Fixably. - For business owners, Fixably provides valuable insights into performance and financial management, enabling significant automation of around 80% of routine tasks and offering detailed data oversight. - The platform guarantees a seamless end-to-end customer experience, made possible through its integrated communication features that facilitate effective interaction. With the recent enhancements to our Apple GSX API integration, Fixably stands out as the premier choice for Apple Authorized Service Providers. This integration streamlines the repair management process by eliminating the need to switch between different software applications, allowing users to efficiently create repairs, order parts, access articles, and receive clear guidance directly through the Fixably interface. Overall, Fixably not only simplifies the repair process but also significantly boosts productivity and customer satisfaction across the board.

Media

No images available

Media

Integrations Supported

Stripe

Integrations Supported

Stripe
Google Maps
Moneris
QuickBooks Online
Slack
Tyro EFTPOS

API Availability

API Availability

Has API

Pricing Information

$40/shop/month
$40 per shop per month; employees are included. Each location is billed as a separate shop. A 14-day free trial is available with no card required.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

North Trestle

Date Founded

2026

Company Location

United States

Company Website

reedport.com

Company Facts

Organization Name

Fixably

Date Founded

2015

Company Location

Finland

Company Website

fixably.com

Categories and Features

Repair Shop

Not specified

Categories and Features

Appliance Repair

Not specified

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Shipping Management
Special Order Management

Point of Sale

Barcode Scanning
Electronic Signature
Multi-Location
Retail POS
Returns Management

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Routing
Scheduling
Task Management

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