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What is ReedPort?

ReedPort serves as a comprehensive online management platform tailored for independent repair shops that focus on small engines and outdoor power equipment. The software adeptly organizes essential customer data, equipment specifics, and repair tickets, maintaining a connection between equipment history and serial numbers even as ownership changes hands. Employees can efficiently input details about parts and labor, record hour-meter readings, and attach annotated images, while also overseeing open tickets that require parts or creating invoices that can be printed or transmitted electronically as PDFs. Furthermore, ReedPort excels in tracking parts inventory, integrates barcode scanning capabilities, facilitates the receipt of inventory through supplier documents, manages charge accounts complete with aging reports, and accommodates tax-exempt clients. Shop owners enjoy the convenience of importing customer, machine, and parts information from spreadsheets or scanned images of physical documents, with an option to protect sensitive financial data with a PIN. Accessible from any web browser and priced per shop to include all employees, ReedPort distinguishes itself as an all-encompassing tool for managing repair operations. Its intuitive interface, coupled with powerful functionalities, makes it an indispensable resource for optimizing productivity and streamlining processes in the repair shop sector. This software not only enhances operational efficiency but also supports the growth and sustainability of independent repair businesses.

What is MyGadgetRepairs?

A successful repair shop fundamentally depends on an efficient ticketing system, which we appreciate greatly. Our ticketing feature enables access to essential information about your requirements and schedules from any device you choose. Our Point of Sale (POS/EPOS) system is crafted to help you manage everything from a small retail shop to an extensive chain of bustling stores, complete with detailed reporting features. With our sophisticated inventory management system, you can effectively keep track of all your products and services. The invoicing feature is robust, equipping your repair business or retail store with all the necessary tools to function seamlessly, including options for recurring invoices suited for business contracts. Furthermore, you can incorporate payment links directly into invoice emails, making them available in the customer portal for added convenience. Your website can feature customizable wizards to collect specific details about customer concerns, immediately alerting you with structured data that identifies its origin. This approach ensures you maintain consistent and effective communication with your clientele. Numerous users have noted that this tool not only aids in client retention but also draws in new customers, with "Marketing Campaigns" frequently offsetting the software's costs. In conclusion, our all-encompassing system is designed to optimize your operations, improve customer interactions, and ultimately lead to greater achievements in your business pursuits, setting you up for continued growth and success.

Media

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Media

Integrations Supported

Stripe

Integrations Supported

Wufoo

API Availability

API Availability

Pricing Information

$40/shop/month
$40 per shop per month; employees are included. Each location is billed as a separate shop. A 14-day free trial is available with no card required.
Free Trial Offered?

Pricing Information

$20 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

North Trestle

Date Founded

2026

Company Location

United States

Company Website

reedport.com

Company Facts

Organization Name

MyGadgetRepairs

Date Founded

2006

Company Location

United Kingdom

Company Website

www.mygadgetrepairs.com

Categories and Features

Repair Shop

Not specified

Categories and Features

Repair Shop

Billing & Invoicing
CRM
Intake Forms
Inventory Management
Point of Sale (POS)

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