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What is ReedPort?

ReedPort serves as a comprehensive online management platform tailored for independent repair shops that focus on small engines and outdoor power equipment. The software adeptly organizes essential customer data, equipment specifics, and repair tickets, maintaining a connection between equipment history and serial numbers even as ownership changes hands. Employees can efficiently input details about parts and labor, record hour-meter readings, and attach annotated images, while also overseeing open tickets that require parts or creating invoices that can be printed or transmitted electronically as PDFs. Furthermore, ReedPort excels in tracking parts inventory, integrates barcode scanning capabilities, facilitates the receipt of inventory through supplier documents, manages charge accounts complete with aging reports, and accommodates tax-exempt clients. Shop owners enjoy the convenience of importing customer, machine, and parts information from spreadsheets or scanned images of physical documents, with an option to protect sensitive financial data with a PIN. Accessible from any web browser and priced per shop to include all employees, ReedPort distinguishes itself as an all-encompassing tool for managing repair operations. Its intuitive interface, coupled with powerful functionalities, makes it an indispensable resource for optimizing productivity and streamlining processes in the repair shop sector. This software not only enhances operational efficiency but also supports the growth and sustainability of independent repair businesses.

What is OpenRMA?

OpenRMA Repair Centre is a desktop application tailored for small to mid-sized repair businesses, operating as a comprehensive solution that includes Repair Tracking Software, RMA Management Software, Services Tracking Software, and Ticketing Management Software, thus allowing technicians to efficiently track and oversee their repair assignments. This multifunctional software not only administers all repair jobs but also maintains a well-organized inventory and accommodates multiple locations, making it a flexible choice for businesses. Users can conveniently review the history of repairs and filter through various criteria such as customer information, serial numbers, warranty statuses, and more, ensuring a detailed perspective on business operations. After entering all relevant RMA service details, you can create Drop-In and Check-out forms in different paper sizes, including US Letter, A4, A5, and Receipt Printer Paper, which customers can sign to confirm their agreement to your terms. This capability is particularly useful when addressing customer complaints, as it helps clarify any issues that may arise. Moreover, the software significantly boosts overall efficiency by simplifying communication and documentation processes within the repair shop, thereby enhancing productivity and customer satisfaction. In summary, OpenRMA Repair Centre stands out as an invaluable tool for repair businesses looking to optimize their operations.

Media

No images available

Media

Integrations Supported

Stripe

Integrations Supported

API Availability

API Availability

Pricing Information

$40/shop/month
$40 per shop per month; employees are included. Each location is billed as a separate shop. A 14-day free trial is available with no card required.
Free Trial Offered?

Pricing Information

$185 one-time fee
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

North Trestle

Date Founded

2026

Company Location

United States

Company Website

reedport.com

Company Facts

Organization Name

OpenRMA

Date Founded

2016

Company Location

Greece

Company Website

www.openrma.com

Categories and Features

Repair Shop

Not specified

Categories and Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Repair Tracking
Work Order Management

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