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What is Reelo?

Reelo is a customer engagement and marketing platform built specifically for restaurants. It helps F&B brands capture customer data, run loyalty programs, and stay connected with guests through personalized WhatsApp and SMS campaigns. The platform brings together CRM, loyalty, referrals, feedback collection, and campaign automation into a single system, reducing the need for multiple disconnected tools. Restaurants can track customer visits, spending patterns, and engagement history, and use these insights to segment guests into groups such as regulars, first-time visitors, and lapsed customers. Reelo enables restaurants to move beyond point-based loyalty by offering behaviour-driven engagement. Brands can set up tiered loyalty programs, win-back campaigns, birthday and anniversary offers, referral incentives, and time-bound rewards that encourage repeat visits. With built-in WhatsApp marketing and automation, restaurants can send targeted messages based on customer behavior, special occasions, or inactivity—without relying on generic discount blasts. The platform integrates with popular restaurant POS systems and messaging providers, allowing customer data from dine-in, delivery, and walk-in orders to flow into one centralized dashboard. Reelo is well suited for restaurants, cafes, QSRs, and multi-outlet brands looking to improve retention, increase repeat business, and build long-term customer relationships.

What is AWDA?

AWDA is a cutting-edge cloud platform designed specifically for enhancing customer loyalty across a range of sectors, such as cafés, restaurants, salons, car washes, laundries, and retail establishments. This innovative system enables businesses to create digital loyalty cards and stamps that customers can seamlessly integrate into their Apple Wallet or Google Wallet. Through a user-friendly online dashboard, companies can monitor customer visits, track stamp accumulation, manage points and rewards, and implement promotional campaigns effectively. The platform also provides essential insights into loyalty patterns, evaluates the success of marketing initiatives, and assists in re-engaging customers who may have reduced their activity levels. Moreover, the AI Daily Morning Briefing feature offers a succinct audio recap of the latest customer interactions, emphasizing critical metrics like visits and stamp usage while pinpointing customers who might be at risk of disengagement, along with practical suggestions to address these issues. AWDA is especially advantageous for businesses looking to enhance customer retention and engagement without requiring clients to install a separate loyalty app. Additionally, it features a straightforward web-based interface that facilitates the setup of loyalty promotions and the analysis of customer behavior across all affiliated locations, ensuring that businesses remain competitive and responsive to their clientele's needs. By leveraging this platform, companies can cultivate a more loyal customer base while streamlining their operational processes.

Media

Media

Integrations Supported

ALLPOS
Ciferon
DotPe
Gofrugal ServeEasy
LUCID POS
Petpooja
Posify
Quickbill
RanceLab
Restroworks
RomioTech Cloud Kitchen
Vasy
eZee Burrp!

Integrations Supported

Apple Wallet
Google Wallet
Model Context Protocol (MCP)

API Availability

Has API

API Availability

Has API

Pricing Information

₹2500/month
₹2500 /outlet/month
Billed every 12 months
Free Version
Free Trial Offered?

Pricing Information

SAR 33/month
The Lite plan costs SAR 33/month when billed annually. Annual billing includes a 20% discount. A 14-day free trial is available.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Reelo

Date Founded

2016

Company Location

India

Company Website

www.reelo.io

Company Facts

Organization Name

Awda

Company Location

India

Company Website

www.awda.ai/

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Loyalty Card System
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Restaurant Marketing

CRM
Customer Data Platform
Email Marketing
Feedback Management
Loyalty Management
Marketing Automation
Personalization
SMS Marketing
Social Media Management
Website Builder

Categories and Features

Customer Loyalty

Customer Activity Tracking
Discount Management
Loyalty Card System
Member Portal
Membership Management
Referral Tracking
Rewards Management

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