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What is Reelo?

Reelo is a customer engagement and marketing platform built specifically for restaurants. It helps F&B brands capture customer data, run loyalty programs, and stay connected with guests through personalized WhatsApp and SMS campaigns. The platform brings together CRM, loyalty, referrals, feedback collection, and campaign automation into a single system, reducing the need for multiple disconnected tools. Restaurants can track customer visits, spending patterns, and engagement history, and use these insights to segment guests into groups such as regulars, first-time visitors, and lapsed customers. Reelo enables restaurants to move beyond point-based loyalty by offering behaviour-driven engagement. Brands can set up tiered loyalty programs, win-back campaigns, birthday and anniversary offers, referral incentives, and time-bound rewards that encourage repeat visits. With built-in WhatsApp marketing and automation, restaurants can send targeted messages based on customer behavior, special occasions, or inactivity—without relying on generic discount blasts. The platform integrates with popular restaurant POS systems and messaging providers, allowing customer data from dine-in, delivery, and walk-in orders to flow into one centralized dashboard. Reelo is well suited for restaurants, cafes, QSRs, and multi-outlet brands looking to improve retention, increase repeat business, and build long-term customer relationships.

What is Chirpify?

We were among the first to merge social media with payment and commerce solutions. Currently, our platform empowers businesses to connect, interact, and reward their most devoted customers through various communication avenues. The following outlines the diverse methods by which global brands leverage our expertise and services. At Chirpify, we partner with a wide array of industries, such as retail, hospitality, dining, entertainment, and consumer products, among others. A frequent question that arises during conversations about the importance of engagement loyalty is how to assess its impact—not merely through surface-level indicators like Likes, but in relation to the entire loyalty strategy and its extensive implications for the organization. Prominent brands often maintain specialized social media teams that utilize social listening tools to gather, process, and analyze conversations, while also engaging with customers directly when necessary. These platforms have become crucial for businesses aiming to gauge customer opinions about their brand on a broad scale, ultimately enabling more strategic business decisions. As these strategies continue to evolve, they have reshaped customer engagement dynamics, creating a landscape where interactions are more nuanced and meaningful than ever before, significantly enhancing customer experiences.

Media

Media

Integrations Supported

ALLPOS
Ciferon
DotPe
Gofrugal ServeEasy
LUCID POS
Petpooja
Posify
Quickbill
RanceLab
Restroworks
RomioTech Cloud Kitchen
Vasy
eZee Burrp!

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

₹2500/month
₹2500 /outlet/month
Billed every 12 months
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Not specified

Company Facts

Organization Name

Reelo

Date Founded

2016

Company Location

India

Company Website

www.reelo.io

Company Facts

Organization Name

Chirpify

Date Founded

2011

Company Location

United States

Company Website

www.chirpify.com

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Loyalty Card System
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Restaurant Marketing

CRM
Customer Data Platform
Email Marketing
Feedback Management
Loyalty Management
Marketing Automation
Personalization
SMS Marketing
Social Media Management
Website Builder

Categories and Features

Artificial Intelligence

Chatbot
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Natural Language Processing

Customer Loyalty

Not specified

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