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What is Reelo?

Reelo is a customer engagement and marketing platform built specifically for restaurants. It helps F&B brands capture customer data, run loyalty programs, and stay connected with guests through personalized WhatsApp and SMS campaigns. The platform brings together CRM, loyalty, referrals, feedback collection, and campaign automation into a single system, reducing the need for multiple disconnected tools. Restaurants can track customer visits, spending patterns, and engagement history, and use these insights to segment guests into groups such as regulars, first-time visitors, and lapsed customers. Reelo enables restaurants to move beyond point-based loyalty by offering behaviour-driven engagement. Brands can set up tiered loyalty programs, win-back campaigns, birthday and anniversary offers, referral incentives, and time-bound rewards that encourage repeat visits. With built-in WhatsApp marketing and automation, restaurants can send targeted messages based on customer behavior, special occasions, or inactivity—without relying on generic discount blasts. The platform integrates with popular restaurant POS systems and messaging providers, allowing customer data from dine-in, delivery, and walk-in orders to flow into one centralized dashboard. Reelo is well suited for restaurants, cafes, QSRs, and multi-outlet brands looking to improve retention, increase repeat business, and build long-term customer relationships.

What is Craver?

We offer a tailor-made mobile application specifically designed for restaurants and cafes. This innovative solution boosts your revenue by enhancing your brand identity and engaging customers more effectively, ultimately leading to increased profits. By streamlining the ordering process, accelerating delivery times, and alleviating the burden on staff, we enable you to save both time and money while ensuring customer satisfaction. In the current fiercely competitive landscape, restaurants face challenges not only from other eateries but also from various food delivery platforms. These platforms often impose steep commissions and can divert loyal patrons while also gaining access to valuable customer data. Recognizing that customer information is a restaurant's most precious asset, we empower businesses to develop their own apps featuring essential tools like mobile ordering, secure payment options, and loyalty programs, all aimed at nurturing and expanding their customer base. Our approach not only helps you maintain control over your customer relationships but also fosters growth in a challenging market.

Media

Media

Integrations Supported

ALLPOS
Ciferon
DotPe
LUCID POS
Petpooja
Quickbill
RanceLab
RomioTech Cloud Kitchen
Vasy
eZee Burrp!

Integrations Supported

Auphan Dining
CardConnect
Clover
Shift
SpeedLine Pizza POS
Square Gift Cards
Square Loyalty
Square POS
Stripe
Worldpay

API Availability

Has API

API Availability

Pricing Information

₹2500/month
₹2500 /outlet/month
Billed every 12 months
Free Version
Free Trial Offered?

Pricing Information

$199 per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Reelo

Date Founded

2016

Company Location

India

Company Website

www.reelo.io

Company Facts

Organization Name

Craver

Date Founded

2018

Company Location

Canada

Company Website

www.getcraver.com

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Loyalty Card System
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Restaurant Marketing

CRM
Customer Data Platform
Email Marketing
Feedback Management
Loyalty Management
Marketing Automation
Personalization
SMS Marketing
Social Media Management
Website Builder

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Food Delivery

Not specified

Online Ordering

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label

Restaurant Management

Not specified

Restaurant POS

Not specified

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