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What is Reelo?

Reelo is a customer engagement and marketing platform built specifically for restaurants. It helps F&B brands capture customer data, run loyalty programs, and stay connected with guests through personalized WhatsApp and SMS campaigns. The platform brings together CRM, loyalty, referrals, feedback collection, and campaign automation into a single system, reducing the need for multiple disconnected tools. Restaurants can track customer visits, spending patterns, and engagement history, and use these insights to segment guests into groups such as regulars, first-time visitors, and lapsed customers. Reelo enables restaurants to move beyond point-based loyalty by offering behaviour-driven engagement. Brands can set up tiered loyalty programs, win-back campaigns, birthday and anniversary offers, referral incentives, and time-bound rewards that encourage repeat visits. With built-in WhatsApp marketing and automation, restaurants can send targeted messages based on customer behavior, special occasions, or inactivity—without relying on generic discount blasts. The platform integrates with popular restaurant POS systems and messaging providers, allowing customer data from dine-in, delivery, and walk-in orders to flow into one centralized dashboard. Reelo is well suited for restaurants, cafes, QSRs, and multi-outlet brands looking to improve retention, increase repeat business, and build long-term customer relationships.

What is Ajura Customer Engagement Platform?

The Ajura Customer Engagement Platform (CEP) is a comprehensive set of solutions aimed at boosting customer satisfaction and nurturing brand loyalty. By implementing Ajura CEP, companies can streamline their operations through enhanced interactions with their customers. Utilize the robust omni-channel marketing capabilities to maximize your return on investment. Customize your communications by sending personalized messages for important milestones like birthdays, anniversaries, and holidays, ensuring customers feel appreciated. Each engagement acts as a touchpoint, reinforcing your brand's significance in their daily lives. With Ajura CEP, you can grow your dedicated customer base by keeping them informed about exciting offers and promotions. Communicate directly with your audience through text messaging, helping to keep them engaged and updated. The user-friendly interface facilitates the collection of contact information from key clients, laying a solid groundwork for future expansion. Ultimately, Ajura CEP not only enables businesses to build stronger connections but also opens doors to fresh avenues for growth and advancement. By embracing this platform, organizations can truly transform their customer engagement strategies.

Media

Media

Integrations Supported

ALLPOS
Ciferon
DotPe
Gofrugal ServeEasy
LUCID POS
Petpooja
Posify
Quickbill
RanceLab
Restroworks
RomioTech Cloud Kitchen
Vasy
eZee Burrp!

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

₹2500/month
₹2500 /outlet/month
Billed every 12 months
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Reelo

Date Founded

2016

Company Location

India

Company Website

www.reelo.io

Company Facts

Organization Name

Ajura Tech

Company Location

Singapore

Company Website

www.ajuratech.com/products/customer-engagement-platform

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Loyalty Card System
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Restaurant Marketing

CRM
Customer Data Platform
Email Marketing
Feedback Management
Loyalty Management
Marketing Automation
Personalization
SMS Marketing
Social Media Management
Website Builder

Categories and Features

SMS Marketing

2-Way Messaging
Contact Management
Mass Texting
Message Personalization
Mobile Coupons
Scheduled Messaging
Text-to-Win

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