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What is Relay?

Relay serves as a comprehensive tool for customer communication and appointment management, tailored for businesses that rely on appointments like salons, barbershops, med spas, tattoo parlors, and pet grooming services. It streamlines communication by merging various message sources—such as texts, emails, phone calls, web chats, form submissions, and social media inquiries from platforms like Facebook and Instagram—into a single customer inbox, facilitating easier oversight. Users can seamlessly distribute booking links, integrate their schedules with Google Calendar, identify scheduling conflicts, send appointment reminders to clients, prompt for rebookings, and notify waitlisted customers when slots open up. Moreover, its automated workflows allow for prompt responses to missed calls and effective follow-ups with prospective clients. Relay's intelligent features can draft responses for staff approval or send automatic replies tailored to user preferences. The optional AI Front Desk capability can manage incoming calls and handle appointment scheduling efficiently. The platform also includes tools for contact management, customizable forms, workflow processes, and API access for subscribers of eligible paid plans. Operating in a web-based format, Relay integrates effortlessly with Martello's ecosystem, including Mycel, which serves as a centralized business knowledge hub, thereby improving operational productivity. In addition, this all-encompassing solution is designed to adapt to the specific needs of its users, ensuring a more personalized experience.

What is AiKlient?

AiKlient is a specialized online platform for scheduling appointments, designed for beauty professionals, small salons, tutors, and other businesses that rely on appointments. Customers can easily book their appointments through Telegram, WhatsApp, or a dedicated booking webpage, selecting from the available time slots. The platform ensures a smooth experience by automatically sending notifications for new bookings and reminders for upcoming appointments, and it includes an AI assistant capable of responding to frequently asked questions based on the information provided by the business. Additionally, AiKlient offers a user-friendly dashboard that efficiently manages appointment and team calendars, client records, staff schedules, and even generates PDF invoices. It also features bi-directional synchronization with Google Calendar, options for calendar subscription links, and the ability to embed the booking page on other websites. Supporting eight different languages, the platform caters to a diverse clientele and offers a free trial for the first month, followed by a subscription fee of €15 per month. With its flexible pricing and comprehensive set of features, AiKlient stands out as an attractive choice for businesses that depend on appointment scheduling, while also providing robust tools to help manage operations effectively. Users can experience the benefits of this platform firsthand during the trial period, making it easier to determine if it meets their needs before committing financially.

Media

Media

Integrations Supported

Google Calendar
Instagram
Mycel

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Version

Pricing Information

€15/month
The first month is free with full access and no credit card required. After the free month, the subscription costs €15 per month.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Martello Systems

Date Founded

2026

Company Location

United States

Company Website

relaycustomerops.com

Company Facts

Organization Name

AiKlient

Date Founded

2026

Company Location

Latvia

Company Website

aiklient.com

Categories and Features

Categories and Features

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