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What is Relay?

Relay serves as a comprehensive tool for customer communication and appointment management, tailored for businesses that rely on appointments like salons, barbershops, med spas, tattoo parlors, and pet grooming services. It streamlines communication by merging various message sources—such as texts, emails, phone calls, web chats, form submissions, and social media inquiries from platforms like Facebook and Instagram—into a single customer inbox, facilitating easier oversight. Users can seamlessly distribute booking links, integrate their schedules with Google Calendar, identify scheduling conflicts, send appointment reminders to clients, prompt for rebookings, and notify waitlisted customers when slots open up. Moreover, its automated workflows allow for prompt responses to missed calls and effective follow-ups with prospective clients. Relay's intelligent features can draft responses for staff approval or send automatic replies tailored to user preferences. The optional AI Front Desk capability can manage incoming calls and handle appointment scheduling efficiently. The platform also includes tools for contact management, customizable forms, workflow processes, and API access for subscribers of eligible paid plans. Operating in a web-based format, Relay integrates effortlessly with Martello's ecosystem, including Mycel, which serves as a centralized business knowledge hub, thereby improving operational productivity. In addition, this all-encompassing solution is designed to adapt to the specific needs of its users, ensuring a more personalized experience.

What is ClicAs?

ClicAs serves as an all-encompassing software platform designed to facilitate the management of appointments and business operations for beauty-oriented establishments, including clinics, salons, barbershops, spas, nail and brow studios, as well as fitness facilities such as yoga, Pilates, and CrossFit studios. Clients can conveniently book their appointments via an online link that displays available slots during operating hours, while staff members can effectively manage these bookings through an intuitive calendar interface. The software boasts an array of features, such as maintaining client records and visit histories, detailing service offerings along with multi-session treatment plans, tracking sales with a cash register for daily reconciliations, managing expenses including VAT, overseeing inventory, coordinating with suppliers, and generating reports that can be exported in both PDF and Excel formats. Moreover, it includes team management features for handling commissions and payroll slips, tailored specifically for the Chilean market. ClicAs also enhances communication capabilities through integrations with WhatsApp and email, offers robust search functionality, and supports data imports from Excel, Word, and PDF files. This adaptable solution operates flawlessly in a web browser and as an Android app, featuring user interfaces available in English, Spanish, and French. With flexible monthly subscription plans, ClicAs offers a risk-free 30-day trial without the need for a credit card, ensuring that potential users can thoroughly assess its advantages. Ultimately, ClicAs is dedicated to optimizing business processes while improving customer engagement and satisfaction, making it a valuable asset for beauty and fitness industry professionals.

Media

Media

No images available

Integrations Supported

Google Calendar
Instagram
Mycel

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Version

Pricing Information

CLP 4,990/month
Monthly plans start at CLP 4,990 and have no minimum term. A 30-day free trial is available without a credit card.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Martello Systems

Date Founded

2026

Company Location

United States

Company Website

relaycustomerops.com

Company Facts

Organization Name

Grupo Clic

Date Founded

2023

Company Location

Chile

Company Website

app.clicas.app

Categories and Features

Categories and Features

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