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What is Relay?

Relay serves as a comprehensive tool for customer communication and appointment management, tailored for businesses that rely on appointments like salons, barbershops, med spas, tattoo parlors, and pet grooming services. It streamlines communication by merging various message sources—such as texts, emails, phone calls, web chats, form submissions, and social media inquiries from platforms like Facebook and Instagram—into a single customer inbox, facilitating easier oversight. Users can seamlessly distribute booking links, integrate their schedules with Google Calendar, identify scheduling conflicts, send appointment reminders to clients, prompt for rebookings, and notify waitlisted customers when slots open up. Moreover, its automated workflows allow for prompt responses to missed calls and effective follow-ups with prospective clients. Relay's intelligent features can draft responses for staff approval or send automatic replies tailored to user preferences. The optional AI Front Desk capability can manage incoming calls and handle appointment scheduling efficiently. The platform also includes tools for contact management, customizable forms, workflow processes, and API access for subscribers of eligible paid plans. Operating in a web-based format, Relay integrates effortlessly with Martello's ecosystem, including Mycel, which serves as a centralized business knowledge hub, thereby improving operational productivity. In addition, this all-encompassing solution is designed to adapt to the specific needs of its users, ensuring a more personalized experience.

What is DaySync?

DaySync is a robust software solution designed for the specific needs of independent beauty professionals, barbers, and salon teams, providing a complete system for booking and business management. Clients can easily choose services and book appointments through an intuitive online interface, with all scheduled appointments instantly updated in a collaborative team calendar. The platform also centralizes client visit histories, notes, and images while featuring capabilities for managing service menus, overseeing appointments, and tracking sales. Businesses benefit from in-depth revenue analysis via comprehensive reports, as well as the ability to efficiently handle products, inventory management, team roles, commissions, and payroll processes. Available on web, iOS, and Android, DaySync guarantees that account details are consistently synchronized across multiple devices. Its primary users include hairstylists, barbers, nail technicians, lash artists, beauty studios, and other small service-focused enterprises, all of which leverage its extensive features to streamline their operations. In essence, DaySync not only enhances client interactions for beauty professionals but also significantly optimizes their business management strategies, ensuring they can focus on delivering exceptional services. The platform effectively creates a seamless experience that allows professionals to thrive in a competitive market.

Media

Media

No images available

Integrations Supported

Google Calendar
Instagram
Mycel

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Version

Pricing Information

$12/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Martello Systems

Date Founded

2026

Company Location

United States

Company Website

relaycustomerops.com

Company Facts

Organization Name

DaySync LLC

Date Founded

2023

Company Location

United States

Company Website

daysync.io

Categories and Features

Categories and Features

Salon

Not specified

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