Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 2 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Alternatives to Consider

  • Acuity Scheduling Reviews & Ratings
    4.8 out of 5 stars 6,352 Ratings
    Company Website for Acuity Scheduling
  • WaitWell Reviews & Ratings
    4.8 out of 5 stars 213 Ratings
    Company Website for WaitWell
  • UENI Reviews & Ratings
    4.9 out of 5 stars 9,871 Ratings
    Company Website for UENI
  • AestheticsPro Reviews & Ratings
    4.5 out of 5 stars 745 Ratings
    Company Website for AestheticsPro
  • DialerAI Reviews & Ratings
    4.8 out of 5 stars 5 Ratings
    Company Website for DialerAI
  • Zoom Phone Reviews & Ratings
    4.6 out of 5 stars 2,944 Ratings
    Company Website for Zoom Phone
  • Hostaway Reviews & Ratings
    4.8 out of 5 stars 2,113 Ratings
    Company Website for Hostaway
  • DoctorConnect Reviews & Ratings
    4.7 out of 5 stars 85 Ratings
    Company Website for DoctorConnect
  • Numa Reviews & Ratings
    5.0 out of 5 stars 14 Ratings
    Company Website for Numa
  • Modento Reviews & Ratings
    4.6 out of 5 stars 558 Ratings
    Company Website for Modento

What is Relay?

Relay serves as a comprehensive tool for customer communication and appointment management, tailored for businesses that rely on appointments like salons, barbershops, med spas, tattoo parlors, and pet grooming services. It streamlines communication by merging various message sources—such as texts, emails, phone calls, web chats, form submissions, and social media inquiries from platforms like Facebook and Instagram—into a single customer inbox, facilitating easier oversight. Users can seamlessly distribute booking links, integrate their schedules with Google Calendar, identify scheduling conflicts, send appointment reminders to clients, prompt for rebookings, and notify waitlisted customers when slots open up. Moreover, its automated workflows allow for prompt responses to missed calls and effective follow-ups with prospective clients. Relay's intelligent features can draft responses for staff approval or send automatic replies tailored to user preferences. The optional AI Front Desk capability can manage incoming calls and handle appointment scheduling efficiently. The platform also includes tools for contact management, customizable forms, workflow processes, and API access for subscribers of eligible paid plans. Operating in a web-based format, Relay integrates effortlessly with Martello's ecosystem, including Mycel, which serves as a centralized business knowledge hub, thereby improving operational productivity. In addition, this all-encompassing solution is designed to adapt to the specific needs of its users, ensuring a more personalized experience.

What is INKbusiness?

INKbusiness serves as a comprehensive solution for the tattoo industry, streamlining communication between clients and businesses alike. Our primary unique selling proposition (USP) is that we provide a tool empowering tattoo artists to manage all client interactions, going beyond mere calendar functions to emphasize a complementary approach to client management. Additionally, we present a main dashboard that visualizes sales and marketing data for insightful decision-making. Users can engage in seamless client communication through a single window that integrates WhatsApp Messenger, Facebook Messenger, and Instagram. Moreover, our platform supports online payments, simplifying the processes of reservations, billing, and settlements among clients, tattoo artists, and studios. We also offer tailored calendars that include specific adjustments for the tattoo industry, featuring a comprehensive reservation preview list. To cater to various needs, INKbusiness provides a straightforward free plan alongside a premium option that unlocks advanced notification features and text message packages, enhancing the overall user experience. With these offerings, INKbusiness aims to empower tattoo professionals and enhance client engagement in an increasingly digital world.

Media

Media

Integrations Supported

Instagram
Google Calendar
Mycel

Integrations Supported

Instagram
Facebook Messenger
Gmail
TikTok
WhatsApp

API Availability

Has API

API Availability

Pricing Information

$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Version

Pricing Information

$10 per month
We have 2 weeks of free trial and there are options of premium subscriptions which are created for both single artists and tattoo studios.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Martello Systems

Date Founded

2026

Company Location

United States

Company Website

relaycustomerops.com

Company Facts

Organization Name

INKbusiness

Date Founded

2018

Company Location

Italy

Company Website

business.inksearch.co

Categories and Features

Categories and Features

Tattoo Studio

Appointment Reminders
Appointment Scheduling
Client Management
Consent Management
Inventory Management
Loyalty Program
Marketing Automation
Multi-Location
Online Booking
Payroll & Commissions

Popular Alternatives

Vitrinio Reviews & Ratings

Vitrinio

PNLTABLES Teknoloji A.Åž.

Popular Alternatives

Tattoogenda Reviews & Ratings

Tattoogenda

5.0 out of 5 stars
Clienteka Reviews & Ratings

Clienteka

PLWebsites
BarbrFlow Reviews & Ratings

BarbrFlow

Core Haven Labs