Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Acuity Scheduling Reviews & Ratings
    6,346 Ratings
    Company Website
  • WaitWell Reviews & Ratings
    211 Ratings
    Company Website
  • UENI Reviews & Ratings
    9,731 Ratings
    Company Website
  • AestheticsPro Reviews & Ratings
    745 Ratings
    Company Website
  • DialerAI Reviews & Ratings
    5 Ratings
    Company Website
  • Zoom Phone Reviews & Ratings
    2,944 Ratings
    Company Website
  • Hostaway Reviews & Ratings
    2,110 Ratings
    Company Website
  • DoctorConnect Reviews & Ratings
    85 Ratings
    Company Website
  • Numa Reviews & Ratings
    14 Ratings
    Company Website
  • Modento Reviews & Ratings
    558 Ratings
    Company Website

What is Relay?

Relay serves as a comprehensive tool for customer communication and appointment management, tailored for businesses that rely on appointments like salons, barbershops, med spas, tattoo parlors, and pet grooming services. It streamlines communication by merging various message sources—such as texts, emails, phone calls, web chats, form submissions, and social media inquiries from platforms like Facebook and Instagram—into a single customer inbox, facilitating easier oversight. Users can seamlessly distribute booking links, integrate their schedules with Google Calendar, identify scheduling conflicts, send appointment reminders to clients, prompt for rebookings, and notify waitlisted customers when slots open up. Moreover, its automated workflows allow for prompt responses to missed calls and effective follow-ups with prospective clients. Relay's intelligent features can draft responses for staff approval or send automatic replies tailored to user preferences. The optional AI Front Desk capability can manage incoming calls and handle appointment scheduling efficiently. The platform also includes tools for contact management, customizable forms, workflow processes, and API access for subscribers of eligible paid plans. Operating in a web-based format, Relay integrates effortlessly with Martello's ecosystem, including Mycel, which serves as a centralized business knowledge hub, thereby improving operational productivity. In addition, this all-encompassing solution is designed to adapt to the specific needs of its users, ensuring a more personalized experience.

What is Lutily?

Lutily offers beauty professionals a customized booking page that stands apart from the competition typically seen on marketplace platforms. Clients can effortlessly secure appointments in under a minute without needing to download an app or create an account, as each booking is validated via SMS verification to reduce no-shows. The platform includes a range of features, such as smart slot suggestions, automatic SMS reminders, a waitlist with email notifications, an intuitive drag-and-drop calendar for rescheduling, and comprehensive tools for managing both staff and clients. Designed exclusively for salons, barbers, nail technicians, and lash artists, it imposes no commissions on bookings and no fees for individual staff members. Presently, access is complimentary as part of a limited invite-only beta phase, giving users the opportunity to test its functionalities without incurring any costs. This initiative helps create an encouraging environment for beauty professionals to effectively expand their businesses while maintaining a focus on client satisfaction.

Media

Media

Integrations Supported

Google Calendar
Instagram
Mycel

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Version

Pricing Information

Free (beta)
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Martello Systems

Date Founded

2026

Company Location

United States

Company Website

relaycustomerops.com

Company Facts

Organization Name

Lutily

Date Founded

2026

Company Location

United States

Company Website

lutily.com

Categories and Features

Categories and Features

Popular Alternatives

Popular Alternatives

BarbrFlow Reviews & Ratings

BarbrFlow

Core Haven Labs
BarbrFlow Reviews & Ratings

BarbrFlow

Core Haven Labs
SMS Reminder Reviews & Ratings

SMS Reminder

CK Digital
Hournook Reviews & Ratings

Hournook

DevTaskHub
Clienteka Reviews & Ratings

Clienteka

PLWebsites
DaySync Reviews & Ratings

DaySync

DaySync LLC