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What is Relay?

Relay serves as a comprehensive tool for customer communication and appointment management, tailored for businesses that rely on appointments like salons, barbershops, med spas, tattoo parlors, and pet grooming services. It streamlines communication by merging various message sources—such as texts, emails, phone calls, web chats, form submissions, and social media inquiries from platforms like Facebook and Instagram—into a single customer inbox, facilitating easier oversight. Users can seamlessly distribute booking links, integrate their schedules with Google Calendar, identify scheduling conflicts, send appointment reminders to clients, prompt for rebookings, and notify waitlisted customers when slots open up. Moreover, its automated workflows allow for prompt responses to missed calls and effective follow-ups with prospective clients. Relay's intelligent features can draft responses for staff approval or send automatic replies tailored to user preferences. The optional AI Front Desk capability can manage incoming calls and handle appointment scheduling efficiently. The platform also includes tools for contact management, customizable forms, workflow processes, and API access for subscribers of eligible paid plans. Operating in a web-based format, Relay integrates effortlessly with Martello's ecosystem, including Mycel, which serves as a centralized business knowledge hub, thereby improving operational productivity. In addition, this all-encompassing solution is designed to adapt to the specific needs of its users, ensuring a more personalized experience.

What is Plarise?

Develop a customized booking application tailored specifically for your hair salon to help elevate your beauty business above the competition. With your own dedicated mobile app for your barbershop or beauty salon, you can enhance visibility for your services on both the App Store and Google Play. Improve operational efficiency through automated appointment scheduling, which allows clients to easily secure bookings with their preferred barber in just a few taps. This convenient system enables customers to coordinate their personal schedules with the availability of your barbers. Additionally, the app offers online payment options for a hassle-free experience. After each appointment, clients will be prompted to rate their experience with the stylist, providing you with valuable insights for improvement. To promote repeat business, consider offering discount coupons to your customers and keeping them updated about special promotions through broadcast notifications. Whether you run a barbershop, a nail art studio, or any beauty-related establishment, our innovative booking and appointment software aims to enhance the success of every beauty business while ensuring a smooth experience for your clients. Ultimately, investing in this technology will not only streamline your operations but also cultivate deeper customer loyalty, setting your salon apart from others in the industry. By utilizing this app, you can create a community of satisfied customers who always look forward to their next visit.

Media

Media

Integrations Supported

Google Calendar
Instagram
Mycel

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Version

Pricing Information

$99 per month

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Online Training

Company Facts

Organization Name

Martello Systems

Date Founded

2026

Company Location

United States

Company Website

relaycustomerops.com

Company Facts

Organization Name

Plarise

Company Location

United States

Company Website

plarise.com

Categories and Features

Categories and Features

Barbershop

Appointment Reminders
Point of Sale (POS)

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