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What is Relay?

Relay Network is transforming digital engagement with its Business Feed Platform, a first-of-its-kind communication channel that merges the convenience of SMS with the immersive, personalized experience of scrolling feeds. Designed for mobile-first interaction, Relay’s feeds give customers direct access to timely, curated content in a secure environment—without needing to download an app or remember a password. Each feed becomes an actionable hub where users can view videos, sign forms, complete surveys, chat in real time, and make informed decisions effortlessly. The platform’s advanced automation tailors every message to the customer’s journey, ensuring communication that feels both relevant and immediate. Businesses across industries use Relay to onboard clients, promote offers, and deliver compliance-sensitive updates safely, thanks to HIPAA, TCPA, SOC 2, and HITRUST certification. Its versatility powers outcomes in healthcare, financial services, and membership organizations, driving measurable lifts in engagement, satisfaction, and retention. Results include 10x more engagement than email, 42% higher medication compliance, and 46% boosts in account funding. Relay’s feeds outperform traditional communication channels by bringing together personalization, analytics, and usability in one continuous experience. Its secure, no-friction design enables organizations to scale meaningful digital connections with every customer. Ultimately, Relay empowers enterprises to create better journeys, stronger relationships, and smarter communication ecosystems built around trust and simplicity.

What is Doble PowerBase?

Doble PowerBaseâ„¢ (commonly known as PowerBase) is recognized as the premier software solution for administrators responsible for managing and generating reports on the testing of protection assets, including their configurations, upkeep, and engineering documentation. This innovative application simplifies compliance with NERC PRC-005 standards while providing tools for trend analysis. PowerBase enables users to methodically organize and integrate testing and settings data collected from a variety of applications, spreadsheets, and other file types. It functions as a centralized repository for storing, analyzing, and reporting relay testing information gathered from programs such as Doble RTSâ„¢ and Protection Suite. Furthermore, the software allows users to track maintenance tasks for diverse assets such as CTs/VTs, breakers, transformers, and batteries. PowerBase features robust import and export functionalities that support seamless data exchange with other systems and testing devices. Users can customize dashboards to display critical snapshots of testing and maintenance performance metrics, which are vital for compliance officers, supervisors, technicians, and numerous other stakeholders. By consolidating essential data into one platform, PowerBase ultimately boosts operational efficiency and fosters improved decision-making processes. The software's comprehensive capabilities ensure that all relevant information is readily accessible and effectively utilized.

Media

Media

Integrations Supported

Desktop.com
Eloqua
Hemi
Marketo
Salesforce
Salesforce Service Cloud
WorkMarket

Integrations Supported

Desktop.com
Eloqua
Hemi
Marketo
Salesforce
Salesforce Service Cloud
WorkMarket

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Relay Network

Date Founded

2010

Company Location

United States

Company Website

www.relaynetwork.com

Company Facts

Organization Name

Doble

Date Founded

1920

Company Location

United States

Company Website

www.doble.com/product/powerbase/

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Categories and Features

Calibration Management

Calibration Instructions
Calibration Schedules
Compliance Management
Device History
Due Date Tracking
Gage Management
Label Printing
Measurement Readings
Multi-Station Management
Out-of-Tolerance Notification
Statistical Data Reporting

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