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What is Remesh?

Participate in live discussions with a large audience, enabling immediate understanding of their perspectives via AI, which aids in organizing and interpreting their responses. This capability allows for making educated business decisions with enhanced speed and depth. By lowering risks and improving decision-making, you can obtain prompt, actionable insights while diminishing bias and incorporating customer feedback throughout the innovation cycle, thereby facilitating research-based decisions at a pace three times faster. Optimize your resource allocation by democratizing insights in vibrant dialogues with up to 1,000 participants simultaneously, thereby removing the necessity for follow-up surveys and focus groups. This strategy can conserve over 50 hours of labor, allowing you to focus on crafting narratives and storytelling grounded in your data. A multitude of clients across diverse industries leverage Remesh to deepen their understanding of their audience, ultimately resulting in the development of superior products, more efficient organizations, and enhanced governance. Harnessing varied viewpoints in real-time not only boosts innovation but also cultivates a culture of inclusiveness and responsiveness to consumer demands, leading to a more engaged and satisfied customer base. Such an approach not only accelerates the decision-making process but also enriches the overall strategy by integrating real-world insights directly into the innovation framework.

What is InMoment?

Businesses are increasingly aware of the importance of improving customer experiences to stay ahead in the market, yet many find it difficult to achieve substantial advancements. Even though customer satisfaction scores might improve, companies often experience a drop in revenue, creating a perplexing situation. The reliance on outdated techniques like simple feedback collection and traditional monitoring can lead to misplaced priorities that hinder progress. To tackle this challenge, we created InMoment, a platform designed to transform the Experience Improvement (XI) landscape by redefining how companies align their strategies with customer engagement. Our strategy combines cutting-edge technology with deep human insight, enabling organizations to craft effective and profitable initiatives that enhance experiences at the vital crossroads of customer, employee, and business needs. Given that experiences are deeply personal, emotionally driven, and constantly evolving, identifying where to focus efforts can be a daunting yet critical task for achieving success. By pinpointing and prioritizing the most significant emotional touchpoints, companies can cultivate stronger relationships with their key customers and stimulate long-term growth. Concentrating on these high-impact moments is crucial not only for boosting customer loyalty but also for enhancing overall organizational performance, ensuring that businesses thrive in an ever-changing competitive landscape. This holistic approach ultimately positions companies to adapt and flourish in response to evolving consumer expectations.

Media

Media

Integrations Supported

Adobe Marketo Engage
Alida
Allego
Booking.com
Contentsquare
Facebook
Glassdoor
Google Business Profile
Graphite Connect
Hg Mercury CRM
Lexer
Meltano
QEval
ServiceNow
Tripadvisor
Trustpilot
Twilio
Voxpopme
X (Twitter)
Zendesk

Integrations Supported

Adobe Marketo Engage
Alida
Allego
Booking.com
Contentsquare
Facebook
Glassdoor
Google Business Profile
Graphite Connect
Hg Mercury CRM
Lexer
Meltano
QEval
ServiceNow
Tripadvisor
Trustpilot
Twilio
Voxpopme
X (Twitter)
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Remesh

Date Founded

2015

Company Location

United States

Company Website

remesh.ai

Company Facts

Organization Name

InMoment

Date Founded

2002

Company Location

United States

Company Website

inmoment.com

Categories and Features

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Idea Management

Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

NPS

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