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NumaNuma is the AI Customer Operations System purpose-built for dealerships that are losing revenue and customers to broken processes they've been patching for years. Every day, service calls go unanswered, advisors are buried fielding "where's my car?" instead of selling work, and managers don't hear about unhappy customers until the bad review is already live. Numa solves this at the infrastructure level, automatically following up with customers and giving advisors, reps, and managers real-time visibility into customer satisfaction across the entire operation. Operator answers and routes every inbound call so no opportunity goes dark. Status Updates proactively contacts customers so advisors aren't drowning in callbacks. Voice AI books appointments on the spot so customers never sit waiting. LiveCSI surfaces heat cases in real time so managers can step in before a CSI score takes the hit. Opportunities reaches out on declined services, open recalls, and equity moments, recovering revenue that would otherwise sit untouched. All of it runs through one unified system: one inbox, one shared context, nothing falling through the cracks. The result: revenue recovered, advisors freed up, and a customer experience that lifts CSI and builds lasting loyalty.
What is ReminderCall?
ReminderCall offers a solution that complies with HIPAA regulations for sending appointment reminders, which can greatly help in decreasing the number of missed appointments. This platform allows you to effortlessly send reminder notifications and confirmations through your current scheduling system, ensuring that clients stay informed about their upcoming appointments. The automated reminder calls are fully customizable, giving you the option to select from various voices, including automated options, your own voice, and multiple languages like English, Spanish, and French, along with choices for male or female voices. Users can easily listen to any reminder call directly from an intuitive dashboard, which also includes a built-in list for managing opt-outs and do-not-call requests. Once appointments are confirmed, the system automatically handles the dispatch of reminders, simplifying your workflow significantly. Furthermore, you can boost your reminder efforts by integrating calls with text and email notifications, utilizing easy-to-use templates that are also mobile-friendly. Are you ready to reduce your no-show rate by up to 90%? With ReminderCall, appointment management becomes effortless, ensuring clients receive timely reminders with a straightforward initial setup. Experience the ease and efficiency of a reminder system that operates seamlessly in the background, allowing you to focus more on your practice. This not only aids in maintaining client engagement but also enhances overall satisfaction with your services.
What is MakePlans?
MakePlans is a user-friendly platform designed for managing event registrations and appointment bookings seamlessly. It enables your clients to schedule their appointments effortlessly by selecting a service and an available time slot. This system allows you to dedicate more time to engaging with your clients rather than handling phone calls. Each appointment is conveniently added to their calendar automatically, providing peace of mind as the entire booking process is fully automated. This not only eliminates the risk of double bookings but also prevents any miscommunications that might occur over the phone. Additionally, we send SMS reminders to your customers, significantly reducing the likelihood of no-shows and ultimately boosting your profits. With MakePlans, clients can easily access the booking site to secure their appointments or register for events during regular business hours. They will receive a confirmation notification via email or SMS, and reminders will be sent before their scheduled time, ensuring a smooth and organized experience for everyone involved.
Integrations Supported
123Pet Software
ALIGN
Calendly
ChiroSpring
Clarity Wave
Integrations Supported
24SevenOffice
Braintree
Campaign Monitor
Confrere
Easyflow
API Availability
API Availability
Has API
Pricing Information
Pricing not provided
Free Trial Offered?
Pricing Information
$9/month
Per resource per month
Free Trial Offered?
Supported Platforms
SaaS
Windows
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
On-Site Training
Training Options
Documentation Hub
Company Facts
Organization Name
ReminderCall
Date Founded
1998
Company Location
United States
Company Website
www.remindercall.com
Company Facts
Organization Name
MakePlans
Date Founded
2010
Company Location
Norway
Company Website
makeplans.net
Categories and Features
Appointment Reminder
Calendar Management
Online Booking
Two-Way Messaging
Appointment Scheduling
Appointment Reminders
Calendar Sync
Client Database
Mobile Access
Online Booking
Online Payments
Recurring Appointments
Room Booking Management
Categories and Features
Appointment Scheduling
Appointment Reminders
Calendar Sync
Client Database
Mobile Access
Online Booking
Online Payments
Recurring Appointments
Room Booking Management
Event Booking
Not specified
Event Registration
Not specified
Medical Scheduling
Not specified
Meeting Room Booking System
Not specified
Registration
Attendance Management
Calendar Management
Class Registration
Contact Management
Event Registration
Form Builder
Group Registration
Online Registration
Payment Processing