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What is Repair Pilot?

Repair Pilot has the potential to revolutionize your repair business by enhancing efficiency, enriching customer experiences, and boosting revenue while providing immediate access to vital data for comprehensive control over your operations. Tailored specifically for the unique demands of repair enterprises, Repair Pilot is capable of servicing watches, jewelry, computers, clocks, golf equipment, and more. Its user-friendly workflow seamlessly integrates into any existing business structure, often leading to a swift return on investment. Additionally, the software simplifies the management of customers, repairs, and other vital aspects of your operations, making it an excellent CRM solution for repair shops aiming to gain better oversight of their business. With real-time reporting capabilities available at the press of a button, tracking your business performance is effortless, and you can do so remotely from your smartphone, tablet, or any internet-connected device. This flexibility ensures that you can stay informed and make critical decisions no matter where you are.

What is FixVault?

FixVault is a cloud-based software specifically designed for businesses engaged in electronics repairs. It enables the thorough documentation of repair tickets that may include IMEI or serial numbers, unlock codes, device conditions, and images, all while supporting multiple devices per ticket. Staff members are empowered to manage estimates, obtain customer e-signatures, create invoices and credit notes, provide repair status updates, keep warranty records, and deliver after-sales support, including online tracking for customers. The point of sale system includes a French fiscal journal, which aids in generating closings and Z reports seamlessly. Moreover, the parts inventory system efficiently handles variants, barcodes, IMEI tracking, supplier details, and purchase orders, ensuring effective stock management. This all-encompassing software also supports device buybacks and keeps police-register records, while offering communication channels through SMS, email, WhatsApp, and Messenger, in addition to utilizing AI for more accurate estimates and diagnostic assistance. Repair shops can conveniently integrate compatible payment terminals and utilize various online payment methods. Specifically tailored for independent repair businesses and small chains that service phones, tablets, computers, consoles, and e-scooters, FixVault functions directly in a web browser and guarantees that data is stored in France, supplemented by nightly encrypted backups to ensure data security and reliability. Its intuitive interface combined with a wealth of robust features makes FixVault a powerful tool for significantly boosting the operational efficiency and customer service capabilities of electronics repair shops, ultimately leading to increased customer satisfaction.

Media

Media

Integrations Supported

Dropbox
Google Drive
Mailchimp
Microsoft OneDrive
QuickBooks Online
SMS Broadcast

Integrations Supported

Facebook Messenger
PayPal Point of Sale
Revolut
SumUp
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

€49/month
The Essential plan is €49/month, including VAT. A 14-day full-access trial requires a payment card; no charge is made during the trial, and the subscription begins afterward unless canceled. The subscription has no commitment and can be canceled at any time.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Repair Pilot Ltd

Company Location

United Kingdom

Company Website

www.repairtrackingsoftware.com

Company Facts

Organization Name

E.repare

Date Founded

2016

Company Location

France

Company Website

fixvault.fr

Categories and Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Repair Tracking
Work Order Management

Categories and Features

Repair Shop

Not specified

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