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What is RepairsTracker?

Introducing a Comprehensive Job Tracking Solution in the Cloud! RepairsTracker (RT) is a flexible Job Tracking and Ticketing platform that operates in the cloud, designed to meet the diverse needs of businesses of all sizes, while providing multiple levels of customization and workflow management. This cutting-edge platform simplifies the challenges of traditional paperwork, thereby optimizing data management for organizations. Dynamic Dashboard. This feature allows businesses to make data-driven decisions and perform benchmarking with real-time insights at their fingertips. Estimate Tracking. Quickly deliver estimates to your clients, whether they are billable or free, via a unique link, and easily transition these estimates into confirmed jobs. Ticket Tracking. Create interactive tickets that come with strong, customizable features, and keep your customers updated with status notifications sent straight to their email. Customer Management. Effectively manage client relationships alongside their repair requests, memberships, payment methods, history, and locations. Supplier Management. Enhance the handling of your suppliers by generating purchase orders and monitoring returns for defective parts (RMA), which ensures a seamless operational process. With RepairsTracker, companies can significantly boost their productivity and elevate customer satisfaction through enhanced communication and management, paving the way for better business outcomes. As organizations adopt this innovative solution, they can expect to see a notable transformation in their operational efficiency and client engagement.

What is Bob! Desk?

Easily manage your maintenance tasks and interventions with the SAAS platform, Bob! Desk, which simplifies the oversight of building and equipment upkeep by allowing you to swiftly handle requests for repairs, automate routine maintenance duties, supervise your service providers, and track your ticketing system. Furthermore, the platform includes a dedicated interface for external service providers or subcontractors, enabling them to view the ticket list, submit quotes and invoices, and finalize intervention reports with ease. For technical companies, there's also a useful feature to assign customer requests directly to your technicians or subcontractors, guaranteeing that every request is managed quickly and efficiently. This all-encompassing solution not only boosts operational effectiveness but also fosters improved communication among all stakeholders involved. By leveraging such a robust platform, organizations can ensure a smoother workflow and heightened accountability throughout their maintenance processes.

Media

Media

Integrations Supported

Integrations Supported

Thirst
Workers by Delos

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$10 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

RepairsTracker

Company Location

Canada

Company Website

www.repairstracker.com

Company Facts

Organization Name

Bob! Desk

Date Founded

2015

Company Location

France

Company Website

bob-desk.fr

Categories and Features

Work Order

Not specified

Categories and Features

Building Maintenance

Commercial Properties
Inventory Management
Maintenance Scheduling
Residential Properties
Scheduling
Work Order Management

CMMS

Mobile Access
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management

EAM

CMMS
Equipment Management
Facility Management
Maintenance Management
Parts Management
Preventive Maintenance Scheduling
Warranty Management
Work Order Management

Equipment Maintenance

Customer Database
Dispatch Management
Equipment Tracking
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Facility Management

Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Preventive Maintenance
Residential Properties
Space Planning
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Scheduling
Service History Tracking
Technician Management
Work Order Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Preventive Maintenance

Condition Monitoring
Inspection Management
Maintenance Scheduling
Mobile Access
Predictive Maintenance
Purchasing
Reminders
To-Do List
Work Order Management

Scheduling

Alerts/Notifications
Appointment Scheduling
Employee Scheduling
Facility Scheduling
Multi-Location
Real-time Scheduling
Resource Scheduling

Work Order

Contract Management
Customer Database
Dispatch Management
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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