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What is ReplyTop?

ReplyTop is a groundbreaking platform that leverages artificial intelligence to optimize the handling of online reviews. It simplifies the task of replying to feedback on platforms like Google and Trustpilot, allowing users to bolster their online reputation without spending an excessive amount of time on it. This tool connects effortlessly with your Google and Trustpilot accounts through a powerful Chrome extension. When a new review comes in, the AI generates a tailored and contextually relevant response that mirrors the customer's original wording, steering clear of generic replies; each response is designed to be distinct, authentic, and highly relevant. Users can set up automated posting criteria based on star ratings, such as responding only to reviews that garner over three stars, or they can choose to receive notifications for manual review and modifications prior to posting, ensuring they maintain complete control over their responses. In addition, ReplyTop provides extensive customization options, strong security protocols, and collaborative features that help it fit seamlessly with your brand's image. Users have the flexibility to adjust the AI’s tone and behavior while benefiting from stringent built-in security measures that ensure all replies are appropriate and secure. Moreover, your dashboard delivers valuable analytics, allowing you to evaluate review performance and keep track of customer satisfaction effectively, ensuring a well-rounded strategy for managing your online reputation. With such features, ReplyTop not only simplifies review management but also empowers users to engage meaningfully with their customers.

What is OpenGMB?

OpenGMB provides an all-encompassing platform designed for small enterprises and marketing firms to adeptly handle their Google Business Profiles. By leveraging Google's official Business Profile API, it amalgamates reviews and responses, scheduled postings, profile updates, health evaluations, performance metrics, and client approvals into a unified system. Teams can allocate review responsibilities, add internal notes, execute bulk modifications across several locations, and create personalized reports or establish a client portal. The solution features adjustable rules that regulate responses, postings, and profile changes before they go live; notably, both posts and profile alterations require approval, while responses to high-rated reviews can receive automatic clearance if the option is activated. Additionally, OpenGMB integrates an MCP server and REST API, enabling compatibility with a variety of clients and agents through the use of permissioned tokens. The community edition, which is accessible under the MIT license, supports self-hosting via Docker, while the hosted version enhances functionality for teams, including role management, client access, and personalized domain integration. Furthermore, a tracking feature for Maps rankings is included, boosting its effectiveness for businesses striving to enhance their digital footprint. Ultimately, OpenGMB stands out as a robust solution for anyone aiming to maximize the potential of their Google Business Profiles effortlessly.

Media

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Media

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Integrations Supported

Google Business Profile
Trustpilot

Integrations Supported

Google Business Profile
Anthropic
ChatGPT
Claude Code
Claude Desktop
Cursor
Model Context Protocol (MCP)
OpenSEO
Zapier

API Availability

API Availability

Has API

Pricing Information

$15/month
Free Version

Pricing Information

$10/account/month
The hosted plan is $10 per account per month and includes a $10 monthly usage credit. AI-draft and rank-scan usage is metered at provider cost plus 28%; Google Business Profile operations are included subject to fair use. New hosted accounts receive a 14-day trial with $0.50 credit and no card required; the account becomes read-only after the trial. The MIT-licensed community edition has no OpenGMB fee, but self-hosting and third-party provider costs are separate.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

ReplyTop

Date Founded

2026

Company Location

France

Company Website

replytop.com

Company Facts

Organization Name

Synectus

Date Founded

2016

Company Location

India

Company Website

opengmb.synectus.com

Categories and Features

AI Review Management

Not specified

Review Management

Not specified

Categories and Features

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