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What is ResellerRatings?

As a united group of pioneers and specialists, we integrate our expertise in customer interaction, online marketing, and technology. Our primary goal is to facilitate connections between consumers and merchants to elevate the shopping experience. With more than a decade of research and hands-on involvement, we have established a strong sense of trust with both parties, which enhances consumer confidence and enables sellers to respond to evolving market demands. This dedication to advancement motivates us to persistently explore innovative strategies that enhance the overall experience for all stakeholders, ensuring that everyone benefits from our efforts. Our ongoing commitment reflects our belief in the power of collaboration and the importance of adapting to the future.

What is AreTheyHappy?

AreTheyHappy offers a comprehensive online solution designed to streamline various tools that hospitality brands focused on growth utilize for enhancing their digital presence. * Management of Reviews * Administration of Social Media * Collaboration among Teams and automated task updates * Intelligent ticketing surveys * Reporting that is automated The adaptable AreTheyHappy dashboard employs hospitality-specific artificial intelligence to discern vital trends, track influencer engagement, gather customer feedback, and conduct thorough sentiment analysis. Review tagging is meticulously tailored to specific elements such as food, ambiance, and service quality. With a single, powerful, and user-friendly toolkit, you can effectively manage all your teams, whether they are in the office or on-site. This integration fosters alignment among marketing, operations, and frontline staff. Your team can craft exceptional customer experiences through the seamless integration of platforms like Facebook, Instagram, and Twitter, ensuring a cohesive online presence. Begin your journey with a complimentary 14-day trial to explore the features and benefits firsthand.

Media

Media

Integrations Supported

Integrations Supported

Facebook
Facebook Messenger
Formitable
Google Business Profile
Instagram
Microsoft Outlook
Tablemanager
Tripadvisor
X (Twitter)
Yelp

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

€49/location/month
Essential
All basic features to monitor the online reputation of your business

Professional
More powerful features for a growth-focused business.

Enterprise
Are you a brand with more than 50 locations? Contact us for a tailored solution.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

ResellerRatings

Date Founded

1996

Company Location

United States

Company Website

www.resellerratings.com

Company Facts

Organization Name

AreTheyHappy

Date Founded

2017

Company Location

Belgium

Company Website

www.aretheyhappy.com/en

Categories and Features

Product Review

Not specified

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis

Categories and Features

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Product Review

Not specified

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Keyword Filtering
Multi-Account Management
Post Scheduling

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

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