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What is ResellerRatings?

As a united group of pioneers and specialists, we integrate our expertise in customer interaction, online marketing, and technology. Our primary goal is to facilitate connections between consumers and merchants to elevate the shopping experience. With more than a decade of research and hands-on involvement, we have established a strong sense of trust with both parties, which enhances consumer confidence and enables sellers to respond to evolving market demands. This dedication to advancement motivates us to persistently explore innovative strategies that enhance the overall experience for all stakeholders, ensuring that everyone benefits from our efforts. Our ongoing commitment reflects our belief in the power of collaboration and the importance of adapting to the future.

What is Reputation Studio by 1440?

You can manage, oversee, reply to, and evaluate reviews from various platforms all in one centralized location. With a single workspace, you are empowered to engage with customers across any channel effectively. Responses are delivered almost instantly, enhancing customer interaction. Agents have the option to set up personalized alerts to be informed when a review aligns with their specified criteria. Customization of your workspace allows for the aggregation of reviews or Q&A in a format that aligns with your operational needs. To address pressing concerns and prioritize replies, you can categorize keywords or tags strategically. Utilize templates as a foundation and refine them for each individual question or review to streamline and standardize your responses. An approval system for managerial oversight can be implemented to guarantee that replies remain consistent and accurate. Additionally, you can designate roles for users and assign permissions, such as allowing certain individuals to modify or restrict access to specific datasets, enhancing overall collaboration and control in the review management process. This comprehensive system not only boosts efficiency but also fosters a cohesive team environment.

Media

Media

Integrations Supported

Integrations Supported

Salesforce

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Online Training

Company Facts

Organization Name

ResellerRatings

Date Founded

1996

Company Location

United States

Company Website

www.resellerratings.com

Company Facts

Organization Name

1440

Date Founded

2009

Company Location

United States

Company Website

www.1440.io/reputation-studio/

Categories and Features

Product Review

Not specified

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis

Categories and Features

Product Review

Not specified

Reputation Management

Review Monitoring
Social Media Monitoring

Review Management

Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Sentiment Analysis

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