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What is Resengo?

Resengo stands out as an advanced communication and booking platform designed specifically for the restaurant industry. By leveraging Resengo, you can enhance the seating capacity across your establishments, minimize the likelihood of no-shows, and ensure personalized interactions with your patrons. With a user base exceeding 4,000 restaurants, ranging from cozy bistros to bustling three-star venues, Resengo caters to a diverse clientele. Additionally, your restaurant will be showcased on the consumer-facing Resengo platform, enabling users to discover dining options based on live availability and a fair, restaurant-focused review system that relies solely on feedback from actual guests. This innovative approach not only benefits restaurant owners but also improves the overall dining experience for customers.

What is Hostie?

Hostie is a cutting-edge platform that utilizes artificial intelligence to improve communication between restaurants and their guests, acting as a virtual concierge that handles every call, text, and message in the distinctive tone of the venue. This innovative solution reduces the likelihood of missed reservations, boosts potential income, and enhances operational efficiency by automatically managing incoming communications, such as phone calls, texts, and emails, through human-like conversational AI. Furthermore, it provides real-time insights into customer interactions and retains transcripts, all while safeguarding guest history and data under the restaurant's management to guarantee a uniform service experience. Hostie integrates effortlessly with prominent reservation systems and POS platforms, streamlining the handling of reservations, adjustments, event inquiries, and cross-channel messaging, in addition to supporting multilingual communication in over 20 languages to cater to a varied clientele without language barriers. Crafted by professionals with experience in the restaurant sector, Hostie not only frees staff from mundane communication tasks but also focuses on delivering a seamless and enjoyable guest experience, ultimately driving greater customer satisfaction and loyalty. As the hospitality industry continues to evolve, solutions like Hostie play a crucial role in ensuring that establishments effectively meet the needs of their patrons in an increasingly competitive market.

Media

No images available

Media

Integrations Supported

Lightspeed Retail
Mailchimp
Mews
Mollie
MplusKASSA
Trivec
unTill

Integrations Supported

Google Maps
Instagram
Olo
OpenTable
Perfect Venue
Resy OS
SevenRooms
Square POS
Tock
Yelp

API Availability

Has API

API Availability

Pricing Information

€49/month
Essential : € 49/month
Professional: € 99/month
Ultimate: € 199/month
Free Trial Offered?

Pricing Information

$199 per month
Free Trial Offered?

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Resengo

Date Founded

2003

Company Location

Belgium

Company Website

pro.resengo.com

Company Facts

Organization Name

Hostie

Date Founded

2024

Company Location

United States

Company Website

hostie.ai/

Categories and Features

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

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